Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Lake Jackson, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
585 reviews
5 stars
334
4 stars
145
3 stars
71
2 stars
16
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were notable complaints about rude employees and a lack of assistance during busy times.
Store Hours
Several customers expressed frustration over the store opening at 11 am, which they felt was inconvenient compared to other mall hours.
Product Availability
Customers appreciated the variety of products and sales, but some noted issues with the selection, particularly in plus sizes and specific clothing types.
Cleanliness
The store was generally reported as clean and organized, although some customers mentioned inconsistencies in cleanliness during their visits.
Checkout Experience
There were mixed reviews regarding the checkout process, with some customers experiencing long waits and unhelpful staff, while others had positive interactions.
- PBPascal BrienDec 1, 20255.0Super !!
- JJJudyNov 17, 20252.0There app is sorry 😞 I have problems every time I try to order.
- BVBaldemar VillarrealOct 14, 20255.0Every time we come here to get something for our son, Rosita always greets us with a warm and welcoming smile. She’s friendly, knowledgeable, and truly great at what she does.
- CMCheri MeadowsOct 9, 20253.0The store itself is great but 11 am? Seriously... that is so Covid.
- DHDionna HenryAug 21, 20254.0There wasn't many registers or employees to answer any questions. The employees they did have were kind though.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Lake Jackson, TX?
You can find a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products from national and private brands.
What are the store hours for JCPenney in Lake Jackson?
The store is open Monday to Thursday from 11 AM to 8 PM, Friday from 10 AM to 8 PM, Saturday from 10 AM to 9 PM, and Sunday from 12 PM to 6 PM.
Does the JCPenney Lake Jackson location offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment options are accepted at JCPenney in Lake Jackson?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
Is the JCPenney store in Lake Jackson wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Where is JCPenney located within Lake Jackson?
JCPenney is located at 100 Hwy 332 W, Suite 1260, inside Brazos Mall in Lake Jackson, TX 77566.
What nearby stores can I visit for additional shopping near JCPenney at Brazos Mall?
Nearby stores include Sephora for beauty supplies, Kay Jewelers for jewelry, and Dillard's department store, all within Brazos Mall.
Are there dining options near JCPenney in Lake Jackson?
Yes, nearby dining options include Pretzelmaker, El Chico Mexican Restaurant, and Charleys Philly Steaks, perfect for a meal before or after shopping.
Can I find beauty and skincare services near JCPenney in Brazos Mall?
Yes, Perfect Brow beauty salon and Bath & Body Works for beauty products are nearby options in Brazos Mall.
Does JCPenney in Lake Jackson have an online shopping app?
Yes, you can shop through the JCPenney App available on the App Store, which provides shopping coupons and easy access to store deals.