Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Lake Jackson, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
584 reviews
5 stars
333
4 stars
146
3 stars
71
2 stars
16
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Rosita and Lakeisha for their exceptional service.
Store Hours
Several reviews expressed frustration with the store opening at 11 am, which some customers found inconvenient.
Cleanliness and Organization
The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
Checkout Experience
Multiple customers reported long wait times at checkout and a lack of staff availability, leading to dissatisfaction.
Product Selection
While many customers appreciated the variety and sales, some expressed disappointment with the limited selection in specific categories, such as plus sizes and formal wear.
- JJJudyNov 17, 20252.0There app is sorry 😞 I have problems every time I try to order.
- BVBaldemar VillarrealOct 14, 20255.0Every time we come here to get something for our son, Rosita always greets us with a warm and welcoming smile. She’s friendly, knowledgeable, and truly great at what she does.
- CMCheri MeadowsOct 9, 20253.0The store itself is great but 11 am? Seriously... that is so Covid.
- DHDionna HenryAug 21, 20254.0There wasn't many registers or employees to answer any questions. The employees they did have were kind though.
- RMRebecca MooreMay 31, 20255.0Rosita was absolutely amazing. She helped me out we l with the perfect swimsuit. She was the sweetest lady. Thank you so much. Definitely will be back.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Lake Jackson, TX?
You can find a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products from national and private brands.
What are the store hours for JCPenney in Lake Jackson?
The store is open Monday to Thursday from 11 AM to 8 PM, Friday from 10 AM to 8 PM, Saturday from 10 AM to 9 PM, and Sunday from 12 PM to 6 PM.
Does the JCPenney Lake Jackson location offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment options are accepted at JCPenney in Lake Jackson?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
Is the JCPenney store in Lake Jackson wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Where is JCPenney located within Lake Jackson?
JCPenney is located at 100 Hwy 332 W, Suite 1260, inside Brazos Mall in Lake Jackson, TX 77566.
What nearby stores can I visit for additional shopping near JCPenney at Brazos Mall?
Nearby stores include Sephora for beauty supplies, Kay Jewelers for jewelry, and Dillard's department store, all within Brazos Mall.
Are there dining options near JCPenney in Lake Jackson?
Yes, nearby dining options include Pretzelmaker, El Chico Mexican Restaurant, and Charleys Philly Steaks, perfect for a meal before or after shopping.
Can I find beauty and skincare services near JCPenney in Brazos Mall?
Yes, Perfect Brow beauty salon and Bath & Body Works for beauty products are nearby options in Brazos Mall.
Does JCPenney in Lake Jackson have an online shopping app?
Yes, you can shop through the JCPenney App available on the App Store, which provides shopping coupons and easy access to store deals.