Citi Trends, located at 801 S. Fort Hood Rd, Killeen, TX is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.
Feedback on customer service is mixed; while some customers praise the friendly staff, others report rude behavior from certain employees, particularly at the register.
Dressing Rooms
A significant number of customers express frustration over the lack of dressing rooms, making it difficult to try on clothes before purchase.
Product Selection
Customers appreciate the variety of clothing and affordable prices, but some mention that the selection, especially for plus sizes, could be improved.
Store Atmosphere
The store is generally described as clean and organized, with a pleasant shopping atmosphere, although some reviews mention issues with staff behavior affecting the overall experience.
JJ
Jasmine jasmine
Feb 1, 2026
2.0
I ENJOY SHOPPING HERE BUT I DONT LIKE I CANT TRY ON MY FINDS. YOU HAVE TO BUY AND RETURN AND THATS DIFFICULT WHEN U LIVE 30 MINS AWAY. PLEASE OPEN THE DRESSING ROOMS ALREADY!!
DA
Deborah Ashad
Dec 30, 2025
4.0
I like Citi Trends because you can find larger sizes from petite to 5x