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Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Kerrville, TX or call us at (830) 257-6800 today for your shopping needs!
Mixed reviews on customer service; some staff are praised for being helpful, while others are criticized for being pushy or rude.
Store Condition
Frequent complaints about the store being messy, disorganized, and having poor maintenance, particularly in dressing rooms.
Product Quality
Concerns about the quality of clothing, with reports of items falling apart after washing and a lack of appealing styles.
Sales and Discounts
Customers appreciate the frequent sales and discounts, but some find the pricing and coupon policies confusing.
Staff Friendliness
While many customers report friendly and helpful staff, there are notable instances of unprofessional behavior from some employees.
MB
Melinda Bucknam
Nov 12, 2025
4.0
Expensive but if you cam get a good deal it's ok
SQ
Susan Queen
Oct 22, 2025
5.0
Nice, helpful staff and they had a great sale on good quality clothing.
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Gina H
Oct 21, 2025
5.0
Great department store with high quality clothes, shoes and bags full Fragrance counter. Love this store
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Brandy R
Oct 15, 2025
5.0
Such a variety, from high end to affordable
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Camille Friedmann
Aug 30, 2025
3.0
Belks store in general is hot as hell not sure if the ac was broken but I can tell you it was very uncomfortable and suffocating hot especially inside the women's dressing room. I was in there less than 10 minutes because of the overwhelming heat. That in my opinion is unacceptable and just think how the employees feel to have to tolerate that for 8 hours. I only say so because last summer it was the same experience at Belks. Luckily I went today for their Labor Day holiday sale starting at 30% - 50% off! Oy thing i noticed big time iz whomever is the merchandise buyer for Belks Corporation i found just for women's clothing choices the blouses are majority of polyester. I despise that material as it may be great as far as not wrinkling like cotton, however it makes my skin breakout due to it doesnt allow your skin to breathe. How come it seems the clothes selection is just overall Ugly? It's like I think the merchandise buyer picks out these big bold prints on sundresses, dresses, blouses target audience older ladies over age 65+. Im in my 50s and I think the selection sucks.