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Michael Kors Outlet

4.0
(224 reviews)

Business Details

5000 Katy Mills Circle, Katy, TX
77494, United States
(281) 392-0093
http://michaelkors.com

About

Fashion Accessories StoreWatch StoreShoe StoreClothing StoreJewelry StoreOutlet StoreMichael Kors
At the Michael Kors KATY MILLS location in Katy, TX, you can explore and shop the latest designer looks for women and men while experiencing exceptional customer service. Whether you are looking for a statement handbag, stylish watch or ready-to-wear fashion apparel or accessories, the KATY MILLS store offers the latest looks as well as familiar favorites. We are conveniently located at 5000 Katy Mills Circle, Suite 230 in the Katy Mills.

Details

  • Requires appointmentNot available

Location

Michael Kors Outlet
5000 Katy Mills Circle, Katy, TX
77494, United States

Hours

Reviews

4.0
224 reviews
5 stars
133
4 stars
33
3 stars
14
2 stars
5
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with reports of rude and unprofessional behavior from staff and management.

Product Availability

Customers appreciated the variety of products available, but some expressed disappointment over the lack of certain items and inconsistent pricing.

Store Experience

Many customers reported a negative shopping experience due to unhelpful staff, long wait times, and poor communication.

Positive Staff Interactions

Despite the overall negative feedback, some customers praised specific employees for their exceptional service and helpfulness.
  • SM
    Sandra M
    3 days ago
    1.0
    Walked in Saturday night and the lady that worked there looked right at me but didn't say a word.
  • JT
    Jennys Toelflam
    Jan 21, 2026
    5.0
    Cheap and quality
  • AC
    Allan Stefanic Odremán Cherrez
    Jan 10, 2026
    1.0
    Extrenmly poor service. Mi experiencia en Michael Kors (Katy Mills) fue decepcionante. El viernes 9 de Enero, compré dos carteras pequeñas y antes de pagar informé claramente a la cajera que eran para regalo y solicité que por favor me las envolvieran. La cajera me entregó una bolsa demasiado pequeña, dejando el producto prácticamente visible, lo que no representaba una envoltura delicada al producto. Al pedir una bolsa más grande, se negó de manera grosera, indicando que esas bolsas solo eran para carteras grandes, y finalmente me dio un papel blanco de forma ruda para cubrir el regalo. Aunque el inconveniente se resolvió para ella, la actitud y el trato al cliente fueron poco profesionales. Considero que, tratándose de una marca de alto nivel, la gerencia debería ser más cuidadosa en la selección y capacitación del personal, ya que la atención al cliente debe estar a la altura de esta marca que es de alto prestigio
  • DS
    doc salman
    Jan 1, 2026
    1.0
    The store manager seems to be frustrated and rude as hell
  • SK
    Sorna K_K
    Dec 26, 2025
    1.0
    If I could give minus stars to this location, I would. We went there to shop for leather jackets. At the entrance we were faced by someone who wanted us to wait outside, makong a line, because the store was at max capacity, although there were less than 10 people in the shop. After we finally got into the shop and one of the employees explained that it's a policy dictated by the corporate, I was fine and was going to check the jackets when suddenly another employee came at us and was yelling and telling us the same thing that the other lady was saying, in a very rude manner. When I just wanted to ask her about the jacket, she kept repeating nonstop, not letting me even ask her a question. I asked to talked to her supervisor and she said, she is THE supervisor and if I want to talk to her boss, I have talk to the CEO or Micheal himself! I will never shop at this location, and they have lost me as a costumer! Way to go Michael Kors with these types of employees! Happy holidays!

Frequently Asked Questions About Michael Kors Outlet

What are the operating hours of the Michael Kors Outlet in Katy Mills?

The Michael Kors Outlet in Katy Mills is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Where is the Michael Kors Outlet located?

It is located at 5000 Katy Mills Circle, Suite 230, in Katy, Texas, 77494, USA.

Brand Certified Facts from Michael Kors Outlet

Michael Kors Outlet partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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