kate spade new york is all about joy and modern sophistication. That's why we're the ultimate destination for purses, work totes, bucket bags, shoulder bags (and more!) that inject chic, polished ease into your everyday style. Our stores provide a luxury retail experience, offering unique styling and personal shopping. Drop in to see and shop the latest, from handbags to wallets, shoes, earrings and more. Visit us at 5000 Katy Mills Circle, Katy, TX 77494, or contact us at (281) 644-1451.
Frequently Asked Questions About Kate Spade Outlet
Does the Katy Mills location accept online returns?
Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).
Does the Katy Mills location accept online exchanges?
If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.
Does the Katy Mills location offer price adjustments?
Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.
Does the Katy Mills location offer warranty returns?
For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
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• Style number (can be found on the white tag inside the product)<br/>
• Photos of the item clearly showing the problem<br/>
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)
How do I pick up my BOPIS (buy online pickup in store) order?
• When can I pick up my purchase?<br/>
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/>
• What information do I need to pick up my order?<br/>
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/>
• Where do I go when I arrive ?<br/>
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/>
• How long will the store hold my order for?<br/>
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/>
• I can't pickup my order right away. Can I request an extension?<br/>
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/>
• How can I cancel or return my order?<br/>
If you would like to cancel or return your order, please refer to our return policy.
Do you accept Klarna in store?
You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.
What types of products does Kate Spade Outlet in Katy offer?
Kate Spade Outlet offers a variety of chic products including purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more.
What are the store hours for Kate Spade Outlet at Katy Mills?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I return or exchange items purchased online at the Kate Spade Katy Mills location?
Yes, items purchased on Katespade.com can be returned or exchanged at the specialty shop in Katy Mills (excluding airport and department stores), and exchanges can be made free of charge within 30 days of receipt.
Does Kate Spade Outlet offer in-store pickup for online orders?
Yes, you can buy online and pick up your order in-store. You'll receive an email when your order is ready, typically within three hours, and the store holds your order for up to 48 hours.
Which payment options are accepted at Kate Spade Outlet in Katy?
Kate Spade Outlet accepts American Express, Cash, Discover, Klarna, Mastercard, PayPal, and Visa.
Does Kate Spade Outlet accept Klarna payments in-store?
Yes, customers can use Apple Pay or Google Pay linked to their Klarna digital credit card for contactless payments at the store.
Where is the Kate Spade Outlet located in Katy?
The Kate Spade Outlet is located at 5000 Katy Mills Circle, Ste 330, Katy, TX 77494, inside Katy Mills shopping center.
What nearby stores can I visit when shopping at Kate Spade Outlet?
Nearby stores include Clarks Bostonian Outlet for footwear, Justice for children's and sportswear clothing, Elegant Boutique for fashion accessories, Spencer's for t-shirts and gifts, and Yankee Candle for home goods and gifts.
Are there dining options near the Kate Spade Outlet at Katy Mills?
Yes, you can enjoy dining at nearby restaurants including The Cheesecake Factory and Rainforest Cafe, both located within Katy Mills shopping center environment.
How can nearby Katy Mills shopping center help me when visiting Kate Spade Outlet?
Katy Mills shopping center provides an extensive shopping experience with various stores and dining options, making it convenient to combine your visit to Kate Spade Outlet with other retailers and eateries all in one location.