Business Details
About
Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories Store
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.3
50 reviews
5 stars
30
4 stars
11
3 stars
5
2 stars0
1 star
4
- RSRita StamatNov 9, 20251.0I’m very disappointed with J.Crew’s exchange policy. I came in simply to exchange the size of a dress I had purchased just the day before. I didn’t have the receipt with me, but I provided the last four digits of my husband’s credit card that was used for the purchase, hoping the staff could look up the transaction. Unfortunately, they refused to help without the card physically present. After waiting in line for nearly 10 minutes and explaining that my husband is currently traveling, I left feeling extremely frustrated. At this point, I don’t even want to exchange the size or keep the dress. We’ll be returning the purchase in a few days — and, honestly, we’ll probably think twice before shopping at J.Crew again.
- GGGSep 2, 20255.0Friendly employees, well kept store
- KCKathryn ClarkAug 17, 20251.0Poorly stocked and rude, unhelpful employees
- SHSheri HojemJan 31, 20193.0Great service but prices were 2 high
Frequently Asked Questions About J.Crew Factory
What types of clothing and accessories does J.Crew Factory in Katy Mills offer?
J.Crew Factory offers colorful clothing for women, men, and kids, including suiting and fashion accessories, with deals available 24/7.
What are the store hours for J.Crew Factory at Katy Mills?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does J.Crew Factory offer in-store pickup options?
Yes, J.Crew Factory provides in-store pickup services for customer convenience.
What payment methods are accepted at J.Crew Factory in Katy Mills?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there wheelchair accessibility at J.Crew Factory in Katy Mills?
Yes, the store has a wheelchair accessible entrance.
Can I schedule a private shopping appointment at J.Crew Factory in Katy Mills?
Yes, you can schedule private shopping appointments by calling the store.
What nearby entertainment option can families enjoy when visiting J.Crew Factory at Katy Mills?
Families can visit Tilt Studio, an arcade located nearby for some fun before or after their shopping trip.
Are there nearby places to eat or relax after shopping at J.Crew Factory in Katy Mills?
Yes, nearby options include Feng Cha Tea House for tea, Smoothie King for smoothies, Marble Slab Creamery for ice cream, and Koze Shake for desserts.
If I need fashion accessories or beauty services near J.Crew Factory, where can I go?
You can visit Eyebrow Designer 21 at Katy Mills or SEPHORA nearby for beauty supplies and services, and Ladies Hair & Accessories for fashion accessories.
How can nearby stores like Suit Warehouse and Van Heusen complement my shopping experience at J.Crew Factory?
Suit Warehouse and Van Heusen offer men's clothing options that complement J.Crew Factory's styles, providing a wider selection for your wardrobe needs in the Katy Mills area.