North East Mall

Reviews

• AO

  Anna Oakes

  4 days ago
  5.0
  Great place to shop, eat and just hangout.
• AA

  Ashley

  Mar 1, 2026
  1.0
  In the retail industry and an employee at Q Fashion was rude and unprofessional. How you speak to your customer's matter. Hope your location improves their training. The young lady knows who she is and why this review is being left. Trashy attitude. A child addressing an adult with such disrespect shows the lack of vetting you do during your onboarding/hiring process. This girl shouldn’t be working in retail. Attitude was awful. She works at Q Fashion by the food court.
• MW

  Monty Wright

  Feb 28, 2026
  4.0
  One of the best malls that is still open, tons of stores to pick from a d a big food court too
• NR

  Noel Yez Rivera

  Feb 15, 2026
  1.0
  This mall is honestly disappointing. The floors were dirty, there was trash scattered in multiple areas, and the whole place had an unpleasant smell. It felt unorganized and poorly maintained. Several sections looked neglected, like basic cleaning and upkeep just aren’t a priority. With so many better options around, I wouldn’t recommend coming here unless things seriously improve.
• CC

  captain catfish

  Feb 15, 2026
  1.0
  I am extremely disturbed and angered by my experience at Family Playhouse located inside North East Mall. I was blatantly denied access because I had my medically necessary service dog with me. I clearly and calmly explained that my service dog is protected under federal ADA law and has the legal right to accompany me anywhere the public is allowed. Instead of listening or attempting to follow the law, the manager completely dismissed me, showed no interest in understanding ADA regulations, and forced me to leave. Let me be very clear: denying entry to someone because of a service animal is discrimination. This is not a gray area, and it is not optional for businesses to follow federal disability law. Service animals are not pets, and treating them as such shows a complete lack of training, professionalism, and respect for individuals with disabilities. The way I was treated was humiliating, degrading, and unacceptable. I was made to feel like I was doing something wrong simply for relying on medical assistance that I am legally protected to have with me. No customer should ever be put in a position where they have to defend their civil rights just to enter a business open to the public. It is extremely concerning that management at this establishment appears to be either unaware of or willfully ignoring ADA law. This exposes not only a serious ethical failure but also a potential legal liability for the business. Proper ADA training for staff and management is not optional — it is a legal obligation. I strongly caution others who rely on service animals before visiting this establishment. Until management takes responsibility, educates their staff, and demonstrates compliance with federal disability protections, this is not a safe or welcoming environment for individuals with disabilities.

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