American Eagle & Aerie

Reviews

• CJ

  Chelle Jean

  Nov 10, 2025
  1.0
  I had ordered a set of pajamas online and threw away the cardboard and tag to put it in the laundry. Before washing I noticed the security tag was still on the pajama pants. I came in the store to have them remove the tag. The store associate asked me if I had the cardboard it came with. NO, why would I, I plan on keeping the pajamas. Then she asks me to show her my online receipt, which I did. She then proceeds to tell me that next time a manager would not take the security tag off if I dont have the cardboard that goes with it. Are you kidding me?! Not all clothing items have a stupid piece of cardboard attached and I have my online receipt to prove proof of purchase. This store associate was RUDE and condescending. Worst customer service I have ever received. They better hope there isn't a next time where I receive an online order with the stupid security tag still attached to the clothing.
• AA

  Ana A

  Sep 22, 2025
  1.0
  I went to the cashier to pick up my order and she said to go to a different cashier idk why she couldn’t have assisted anyways later my bf went and she was flirting with him smh no filter 🤦‍♀️ they sure lost my business could’ve been a loyal customer💅🏽
• AA

  Ashley

  Jun 2, 2022
  5.0
  I'm a believer! Aerie was such a difference experience and such a welcoming environment. Jazz made me feel heard and everything went so well. Truly went far and beyond for me. 🥺❤️
• JM

  Juan Medina

  Apr 8, 2016
  1.0
  No tienen Ropa de talla grande,y la ultima vez k pregunte x una talla 38x32 ala k pregunte se vurlo,y me dijo no..y la verdad nunca an tenido las veses k he chequeado...

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