Prada Houston

Reviews

• SF

  Sabrina Ferrell

  Feb 13, 2026
  1.0
  Got kicked out while in ptsd bae! He wasn’t with me!
• MI

  Mar Ibarra

  Jan 11, 2026
  1.0
  The security Man close me the door at 5:55 pm and here in the page says that they close 7:00 pm. I told him that I will buy for shure and he doesn't care! The worst customer service at all!
• DA

  Donna Astrid

  Dec 22, 2025
  5.0
  thank you, Gelbert - for making my first Prada purchase so special! <3
• NF

  Negar Farhangi

  Sep 7, 2025
  1.0
  This is not the experience you’d want to have at a Prada store. I went to try on and purchase a pair of loafers I had seen online. When I entered the store two sales associates were talking to each other. I looked at them to see if anyone is going to welcome me or try to help. The guy finally did. I didn’t feel they were really happy about my presence interrupting their conversation. I asked to try on the loafers. He said that he will bring my size and asked me to have a seat. I waited for about 10-15 minutes. No one brought the shoes. No one even checked up on me or came to let me know that it might take a while. So I left. I really hope the managers read this review because you need to know that your associates just cost you a sale and I assume it wouldn’t be their first time. They are not mere sales associates, they are the face of the brand. This is not what you expect from PRADA! I do hope you spend some time training your associates or just replace them with professionals who are aware of the responsibilities that come with this job. I won’t buy this brand from Houston anymore.