Business Details
About
Shopping Mall
Houston is home to Willowbrook Mall, where you’ll find all your favorite retailers alongside specialty stores and popular restaurants. Plan a shopping spree with friends that includes a bite in the redesigned food court featuring four new eateries, then discover something new at one of the major department stores anchoring this outstanding lifestyle center.
Details
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.3
13,390 reviews
5 stars
7,607
4 stars
3,578
3 stars
1,543
2 stars
357
1 star
305
What are people saying?
AI-generated from recent customer reviews
Atmosphere
Customers appreciate the cozy and inviting atmosphere of the mall.
Safety Concerns
There are multiple reports of safety issues, including theft and shady individuals, leading to concerns about security.
Store Variety
The mall is praised for its wide selection of stores and dining options, making it a convenient shopping destination.
Cleanliness
While many reviews mention the mall is clean, some customers noted issues with cleanliness in the food court area.
Customer Service
Overall, customers report friendly and helpful staff across various stores.
- MHM Hackney4 days ago5.0This mall gets a bad rap because the area isn't high- end like many of the other malls in the area, but I am almost always able to find what I am looking for here. The mall is large, has a great variety of shops and a nice food court. I find the mall clean, well organized, and easily accessible from the highway, with plenty of well-lit parking. The one big negative is that therr is no Lululemon which is a big disappointment for my tween.
- RVRod ViatorNov 16, 20253.0Really enjoyed the atmosphere!
- QPQuang PhamNov 16, 20255.0Great indoor mall, fun place to shop at when you are bored and around in the area.
- DLDana LangdonNov 15, 20252.0It has gone in the dumps. Crazy what a classy area it used to be.
- WKWilliam KosterNov 2, 20255.0Dead mall. Nice place though. Not sure why people don't go to malls anymore.
Frequently Asked Questions About Willowbrook Mall
What are the regular operating hours for Willowbrook Mall?
Willowbrook Mall is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is Willowbrook Mall open on Thanksgiving and Christmas?
Willowbrook Mall is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Where is Willowbrook Mall located?
Willowbrook Mall is located at 2000 Willowbrook Mall, Houston, TX 77070, USA.
Does Willowbrook Mall offer free Wi-Fi and public restrooms?
Yes, Willowbrook Mall provides free Wi-Fi and has public restrooms available for shoppers.
What types of stores and products can I find at Willowbrook Mall?
You can find a wide range of products including women's and men's clothing, shoes, jewelry, luggage, housewares, electronics, toys, sporting goods, and more at various retailers throughout Willowbrook Mall.
Are there dining options available at Willowbrook Mall?
Yes, Willowbrook Mall features a redesigned food court with four new eateries, along with specialty restaurants like Chick-fil-A, Cinnabon, and Starbucks nearby for a variety of dining options.
What nearby stores can I visit for fashion accessories and clothing around Willowbrook Mall?
Nearby stores include Michael Kors, Sephora, Versona Accessories, ALDO, Spencer's, and Lids, offering a range of fashion accessories, clothing, and beauty products.
Are there jewelry stores close to Willowbrook Mall?
Yes, several jewelry stores like Swarovski, Gordon's Jewelers, The Inspiration Co., Empire Jewelers, and Pandora are located nearby for your jewelry shopping needs.
Can I find beauty and spa services in the vicinity of Willowbrook Mall?
Yes, the Aveda Experience Center nearby offers beauty salon and spa services to complement your shopping trip at Willowbrook Mall.
Is there a place to buy gifts and treats near Willowbrook Mall?
Yes, Hickory Farms and Godiva Chocolatier nearby offer unique gifts and chocolates, while Great American Cookies and Cinnabon provide sweet treats.