Thomas Markle Jewelers | Memorial

4.9
1843 reviews

About

Jewelry Store
Established in 1983, Thomas Markle Jewelers has become Houston's most trusted family jeweler. As an Official Rolex Jeweler, Houston residents and area visitors are provided with a friendly, first-name basis atmosphere and a highly experienced staff of jewelry professionals.

Location

Thomas Markle Jewelers | Memorial
947 N Gessner Rd, Houston, TX
77024, United States

Hours

Reviews

4.9
1,843 reviews
5 stars
1,796
4 stars
10
3 stars
3
2 stars
5
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional service provided by staff, particularly Rebecca, Eddie, and Molina, highlighting their knowledge, patience, and personal touch.

Product Knowledge

Many reviews noted the staff's extensive knowledge about watches and jewelry, with specific mentions of detailed explanations regarding brands like Rolex and Tudor.

Welcoming Atmosphere

The store was frequently described as warm and inviting, with staff making efforts to create a comfortable shopping experience for customers.

Luxury Experience

Customers felt that their shopping experience was luxurious and personalized, often mentioning the attention to detail and care provided by the associates.

Repeat Business

Several customers expressed their intention to return for future purchases, indicating a strong loyalty to the store and its staff.
  • MS
    Matt Stevens
    Jan 3, 2026
    5.0
    Our experience at Thomas Markle was perfect with Eddie as our engagement ring consultant. I brought in the diamond we wanted to use for the ring and Eddie guided us through the entire process. He listened to everything my now fiancé wanted and worked with us to ensure the ring was perfect. From our first consultation to the day we picked up the ring Eddie was professional and knowledgeable. He provided guidance and let us make decisions at our own pace. Never pressuring us and giving us the time process all the information he provided. His expertise resulted on a beautiful ring. And we couldn’t be happier to have worked with Eddie thoughtout the process. He was knowledgeable every step of the way. We highly recommend Eddie! He was knowledgeable, personable, and professional. We truly enjoyed working with him. He made this experience truly enjoyable. We cannot recommend Eddie enough. Thank you Eddie for helping us create a beautiful ring!
  • JH
    Joshua Hanson
    Jan 3, 2026
    5.0
    Rebecca was truly a delight to speak with today. She took 30 minutes to walk me through the history of Rolex and Tudor, which gave me a more rich context for what makes their timepieces so special. She really made me feel comfortable in the store in a way that certainly felt unique amongst past experiences in other boutiques. Would certainly recommend a trip down to TM!
  • LW
    Luke Williams
    Dec 31, 2025
    5.0
    Yet again had an amazing experience working with Rebecca Telle one of Houston’s true OGs in the diamond world. Her knowledge, attention to detail, and perfectionism are unmatched. I gave her a vision, and she brought it to life with a dream custom engagement ring that exceeded every expectation. Every purchase with her has been flawless. What started off with my first Tudor watch has grown into something more! This Isn’t about purchases, it’s about creating memories and building relationships Highly recommend Thomas Markle and Rebecca!
  • CB
    Chris Birotte
    Dec 30, 2025
    5.0
    I stopped by the store after seeing an amazing Tudor watch online. The associate, Rebecca, took the time to tell me about the watch, its exclusivity, and the background of the brand. We spoke for about 20 minutes, during which she shared the company’s history and information about the various brands they carry. It was a very informative visit. The piece I’m interested in is a very limited release. She collected my information and will look into whether it can still be ordered—fingers crossed.
  • DP
    Daniil Pryshchepa
    Dec 29, 2025
    5.0
    We had a wonderful experience at this jewelry store thanks to Rebecca. She was incredibly knowledgeable, patient, and answered all of our questions in detail. Rebecca also shared the history of the store, its owner, and the background of several brands they represent, which made the visit especially interesting and personal. My wife and I felt very comfortable and well taken care of. We’re extremely happy with our experience and would definitely recommend this store to others.

Frequently Asked Questions About Thomas Markle Jewelers | Memorial

What is the address of Thomas Markle Jewelers | Memorial?

Thomas Markle Jewelers | Memorial is located at 947 N Gessner Rd, Suite A150, Houston, TX 77024, USA.

What are the regular business hours for Thomas Markle Jewelers | Memorial?

The store is open Monday to Wednesday and Friday from 10:00 AM to 6:00 PM, Thursday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.