Sunglass Hut at Macy's

3.7
15 reviews

About

Sunglasses StoreFashion Accessories StoreSunglass Hut
At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high quality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world’s largest eyewear company. Visit our Houston Sunglass Hut at 4000 Willowbrook Mall to shop the newest styles of the season. Whether you’re on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Sunglass Hut at Macy's
4000 Willowbrook Mall, Houston, TX
77070, United States

Hours

Reviews

3.7
15 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
1
1 star
4
  • ML
    Marianne LaFavers
    Aug 13, 2024
    5.0
    I have always shopped at this Sunglass Hut in Macys. The staff is very knowledgable. Ashley is always pleasant, friendly and very helpful when I need glasses repaired or need new sunglasses.
  • BB
    Brittany
    May 24, 2023
    1.0
    If you scroll down and read the review from Faris Salman. That is literally the same exact experience and treatment I received from Ebony. I was astounded that an assistant manager would treat customers this way. I've been questioning why she could have treated us this way, I'm guessing it's because she won't make quota for the week, but that's not our problem. Luxottica needs to come up with a better solution within the company because it's not fair for employees or customers.
  • KH
    Kindle H
    Feb 27, 2022
    1.0
    Some of the worst customer service I've ever received. Bought my mom a pair of Ray Bans here, but when I gifted them to her, she noticed one of the temples was a bit loose, which caused the glasses to slide down her nose. I don't wear glasses so when I bought them I didn't notice the issue bc I didn't know any better. The man that sold them to me made no comment on this issue either. But when i brought them back and showed the manager that was there, she refused to take them back claiming "our employees are well trained and would never sell glasses in this condition". I was baffled. My mom had only tried them on once! And it's not like they were falling apart. Again, only one temple wiggled a bit more than the other. I expressed this to her but she still refused to make an exchange. So not only am I now stuck with defective glasses but I was essentially accused of lying. She made me feel like I was trying to return a damaged product lol. When the glasses were in the exact same condition as when I first bought them. Avoid this location at all costs. The manager and workers beneath her are incompetent, disingenuous, and should be reprimanded for how they treat honest customers.

Frequently Asked Questions About Sunglass Hut at Macy's

What types of sunglasses can I find at Sunglass Hut at Macy's in Houston?

You can find a wide selection of high-quality fashion and performance sunglasses, including bold trends and timeless classics from many top brands.

What are the opening hours of Sunglass Hut at Macy's in Houston?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.