Robbins Brothers Fine Jewelers

4.6
721 reviews

About

Jewelry DesignerDiamondsJewelerJewelry Repair Service
Shop classic, modern, and trending fashion and bridal jewelry. Perfect for engagements, weddings, gifts, and everyday wear. With 1,000’s of hand-curated loose natural and lab-grown diamonds and an unbeatable selection of designer, exclusive, and customizable fine jewelry styles, we’re more than just engagement rings, wedding bands, and your favorite earrings, necklaces, or bracelets—we’re your lifelong jeweler, here for every moment, milestone, and celebration.

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Robbins Brothers Fine Jewelers
2101 West Loop South, Houston, TX
77027, United States

Hours

Reviews

4.5
686 reviews
5 stars
555
4 stars
52
3 stars
17
2 stars
16
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of employees like Jason, Denisse, and Robert providing exceptional service.

Product Quality

Customers expressed satisfaction with the quality of the jewelry, including engagement rings and wedding bands, highlighting the craftsmanship and selection available.

Positive Experiences

Many customers shared their enjoyable experiences during the ring shopping process, often mentioning how staff made them feel valued and supported.

Mixed Experiences

A few reviews noted negative experiences, particularly regarding service quality from certain staff members, indicating inconsistency in customer interactions.
  • FF
    Fermilia Fucanan
    3 days ago
    5.0
    Jen Jones is a very friendly professional , offers tips to make an exceptional customer holistic experience . I’m size 5 but my ring finger bones are slim , Jen showed this no fuss plastic ring guard to make the ring fits well . Great tip idea on the spot . Greatly appreciate Jen’s thoughtfulness and innovative attitude .
  • DE
    Dailee Eshenroder
    Jan 6, 2026
    5.0
    I can’t say enough good things about my experience. Jen was incredibly attentive, knowledgeable, and proactive, making sure everything was just right and handled with the utmost care. She went above and beyond in ways that truly meant a lot to me and made the entire experience seamless and stress-free. I’m beyond happy with the outcome and so thankful for her dedication and kindness. Highly recommend working with her on any of your fine jewelry needs!
  • JL
    Jean Lemus
    Jan 5, 2026
    5.0
    I had the pleasure of meeting Denisse Gonzalez at Robbins Brothers Fine Jewelers, and she was incredibly helpful throughout my visit. Her knowledge and insights made the process so much easier, and she guided me toward understanding exactly what I was looking for. I truly appreciated her professionalism and expertise—it made my experience enjoyable.
  • SZ
    Silvia Zendejas
    Dec 27, 2025
    5.0
    We originally came in to get our annual inspection and cleaning of my jewelry pieces . Jason was very kind and helpful as soon as we walked in. We loved his personality and he was very receptive to my husbands “jokes” lol. As we walked around looking , Jason saw and quickly came over and was attentive at anything we may need . He was such a joy and we very much enjoyed him spending his time, even if to not make a sale , and help us . We love coming into Robbins Brothers and always being treated so kindly by all the staff, regardless of how we are dressed or look. Im so delighted that my husband choose this store to find my jewelry and we will definitely continue to make business with them for years to come !
  • ST
    Sophia Thai
    Dec 24, 2025
    2.0
    My partner and I visited on 12/24/25 and worked with Robert Randle. While he wasn’t explicitly rude, his attitude made it very clear he didn’t want to be helping us. We were looking for guidance on rings, but he seemed completely disengaged. The most unprofessional part was when he took a phone call in the middle of our walkthrough; he was clearly having a "mood" with the person on the other end, which made the entire interaction uncomfortable. We expected much more care for such an important milestone.

Frequently Asked Questions About Robbins Brothers Fine Jewelers

What types of jewelry does Robbins Brothers Fine Jewelers offer?

Robbins Brothers Fine Jewelers offers classic, modern, and trending fashion and bridal jewelry, including engagements, weddings, gifts, and everyday wear items with natural and lab-grown diamonds.

What are the store hours for Robbins Brothers Fine Jewelers?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM, with special holiday hours on select dates.