Since 1967, Ralph Lauren has defined the essence of American style. Striking a balance between “timeless” and “modern,” Ralph Lauren creates collections that express a unique sense of personal style inspired by the rich visual imagery around him: the rustic beauty of the American West, the golden age of Hollywood glamour, the sleek innovation of automotive design or an authentic equestrian heritage. Over forty years ago, Ralph Lauren launched the Polo brand from one innovative tie design; since then, he has officially been recognized as a true Fashion Legend. From internationally heralded collections that grace the runway to impeccably crafted sportswear at the forefront of fashion, Ralph Lauren apparel and accessories offer the gift of iconic, enduring style. We invite you to join us at our Ralph Lauren stores to discover The World of Ralph Lauren. Our personal style consultants will be happy to assist you.
I walked in to this store in the Galleria Mall for the second time this week. Both times I was greeted by the same person, an older white man. The second visit (01/03/26) the same man was condescending towards me. I let him know I was there to make a return and his response was “of course you are”. I think he could have said it differently, everyone should be treated fairly. You never know what type of customer is walking into your store. He should be more kind and less sarcastic towards customers.
JR
Jake Radom
Dec 26, 2025
1.0
Very disrespectful staff.
DG
David Gonzalez
Dec 24, 2025
1.0
⭐☆☆☆☆
I visited the Ralph Lauren store at the Galleria Mall intending to shop, as I have long been a loyal customer and all of my wardrobe is from this brand. Unfortunately, my experience was deeply disappointing. A blonde older lady repeatedly looked at me in a manner that felt judgmental and condescending, as though she were looking down on me. Her behavior made me feel uncomfortable and unwelcome, to the point that I no longer wished to remain in the store.
I have never experienced anything like this at a Ralph Lauren location before, which is why this interaction stood out so sharply. A brand that represents timeless elegance and class should ensure that all customers are treated with courtesy, respect, and professionalism. Regrettably, that standard was not met during this visit.
SL
SOCAL LIVING
Dec 3, 2025
1.0
Wow. Terrible customer service will not be spending money here.
LT
Linh Tran
Dec 1, 2025
1.0
Worst customer service ever! No one is bothered to greet and help. My husband and I were looking for suit, and we came in knowing they have custom made suits and wanted to see what they have to offer, but no. They showed us “these are the suits we have”(Polo Ralph Lauren suits) and that’s it. So we went further inside and saw the Purple Label suit, the SA said “oh you found the expensive suits, it’s Purple Label and it’s more expensive”. Rude and offensive. I love the brand, but the employee at this location desparately need to be changed. I’m happy to spend my money somewhere else, where they greet with smile.
What are the Ralph Lauren store hours at 5085 Westheimer Rd in Houston?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does this Ralph Lauren location offer curbside pickup?
Yes, curbside pickup is available at the Ralph Lauren store on Westheimer Rd.
What types of payment does the Ralph Lauren store accept?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, PayPal, and Visa.
Where is the Ralph Lauren store located in Houston?
It is located at 5085 Westheimer Rd, Space B2596, Houston, TX 77056, USA.
What brands and apparel can I find at the Ralph Lauren store?
Ralph Lauren offers men's, women's, and children's clothing and accessories that balance timeless and modern American style.
Is the Ralph Lauren store currently open or closed?
The store is currently open and operational.
Are there any holiday closures I should be aware of for this store?
The store will be closed on November 27, 2025, for a holiday.
What nearby stores can I visit for jewelry and fashion accessories?
Nearby jewelry and fashion accessory stores include Montblanc, Pandora Jewelry, Fossil, Blue Nile, and Karma And Luck, all within the vicinity of the Ralph Lauren store.
Are there outdoor or sporting goods stores near the Ralph Lauren Houston location?
Yes, The North Face and Houston Trunk Factory, which offer outdoor gear and sporting goods, are close to the Ralph Lauren store and could complement your shopping experience.
How can nearby shopping centers or transit options help when visiting the Ralph Lauren store?
Soho Galleria Mall, a nearby shopping center with mobile phone and telecommunications stores, can be a convenient spot for additional shopping, and its location helps with easy access to the Ralph Lauren store.