Business Details
About
Gift ShopToysHobby Shop
Papa Ben's Train Place is a model train hobbyist's dream in Houston, Texas.
Location
Hours
Reviews
4.5
229 reviews
5 stars
180
4 stars
21
3 stars
9
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of the employees, others reported rude behavior, particularly towards families with children.
Product Selection
The store offers a wide variety of model trains and accessories, particularly excelling in N scale items, but some customers found prices to be high for consignment products.
Store Environment
The store is described as well-organized with a good atmosphere for train enthusiasts, although some reviews mentioned issues with cleanliness and accessibility.
Community Engagement
Papa Ben's is recognized for its involvement in the local model train community, hosting clubs and events, which many customers appreciate.
Kid-Friendliness
Several reviews indicate that the store may not be welcoming to children, with some parents feeling their kids were not treated kindly.
- JAJ ArredondoOct 23, 20255.0The staff was very helpful. They carry a full line of Woodland Scenics products, including Foam Putty, which is why I stopped in.
- ATAwesome Tuber231Oct 6, 20255.0Allun is amazing! Wonderful service and super professional! Papa Ben’s Train Place is the place to go for high quality and excellent toys!
- GSGwen SmithOct 3, 20251.0Went there for information and apparently I not knowing anything. They acted as if i was an outsider Not a nice place to go. Rude employees
- BBBCRail_4651YTSep 30, 20255.0Pretty cool place, Definitely recommend it if you’re looking for new stock or scenery. They also have a N Scale club in one of the back rooms which is pretty cool.
- JRJJ RBSep 13, 20255.0I love this place, first time I enter, I just see lots and lots of awesome things to pick, there are alot of N scales but in the back there are N & Ho scale controllers and Ho scale items, the service was nice and after buying the things I needed, the dudes in the room where the layout is talked to me, we had a great conversation, don't listen to the older bad reviews, clearly, best service. Unless if a new grumpy one joins in. But overall, Awesome!
Frequently Asked Questions About Papa Ben's Train Place
What are the operating hours of Papa Ben's Train Place?
Papa Ben's Train Place is open Monday through Saturday from 10:00 AM to 3:00 PM and is closed on Sundays.
Where is Papa Ben's Train Place located?
It is located at 4007 Bellaire Boulevard, #E, Houston, TX 77025, USA.
What type of store is Papa Ben's Train Place?
Papa Ben's Train Place is a hobby shop and gift shop specializing in model trains and related items.
How can I contact Papa Ben's Train Place?
You can reach them by phone at +1 713-523-5600 or by email at papabenstrains@gmail.com.
When was Papa Ben's Train Place established?
The store was established in 1970.
Does Papa Ben's Train Place have a website?
Yes, their website is https://papabens.com/.
Are there any nearby places where families can engage in activities after visiting Papa Ben's Train Place?
Yes, nearby you can visit Bam Bam Martial Arts for martial arts and fitness training, the Kids Robotic Academy for robotics education and activities, or the West University Dance Centre for dance classes.
Where can I find a place to relax or get beauty treatments near Papa Ben's Train Place?
Close by are Radiance Nail Lounge for nail and beauty services, Badri Brows & Spa for hair removal and spa treatments, and Kavana Healing Arts Spa for massage therapy.
Are there food or beverage options near Papa Ben's Train Place for after shopping?
Yes, you can visit SmooTea Cafe-Bellaire or Mama Mia Fusion - West University for bubble tea, smoothies, and café options nearby.
Is there public health or medical support available near Papa Ben's Train Place?
Yes, nearby you can find Memorial Hermann Medical Group West University, Linares Family Dental, and Dr. Nowzaradan offering various medical services.