Nordstrom Rack Willowbrook Mall

4.2
1356 reviews

About

Clothing StoreOutlet StoreDepartment StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreBaby Clothing Store
Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Nordstrom Rack Willowbrook Mall
8000 Willowbrook Mall, Houston, TX
77070, United States

Hours

Reviews

4.2
1,355 reviews
5 stars
746
4 stars
339
3 stars
165
2 stars
48
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences reported; some customers praised friendly and helpful staff, while others experienced poor service and racial profiling.

Pricing

Customers found prices to be generally high, with some expressing disappointment in perceived value compared to expected discounts.

Product Selection

A wide variety of quality clothing, shoes, and accessories available, with many customers appreciating the selection of designer items.

Store Organization

Feedback on store cleanliness and organization was mixed; some found it well-organized, while others described it as messy.

Shopping Experience

Overall shopping experiences varied, with some customers enjoying their visits and others frustrated by long wait times and checkout issues.
  • PM
    Paula Meason
    3 days ago
    5.0
    Not a mess yet! Christmas is around the corner so, hopefully things will stay neat
  • RB
    Renata Blachut
    Nov 14, 2025
    5.0
    Mr Miguel was wonderful helping my husband choose sunglasses after he realized bad forgotten his at home ahead of our flight. Great Rack store!
  • VS
    Virgo September
    Oct 26, 2025
    3.0
    My granddaughters and them Kurt Geiger purses. Trendy, but too expensive for non leather purses. I'm bout ready to start a good fund me @kurtgeiger
  • JH
    Joseph Halpin
    Oct 22, 2025
    1.0
    Too expensive. This is suppose to be the place that they Mark down from the hard store. They keep the old price on to make you think you're getting a good deal.
  • UK
    u knowyoungd
    Oct 9, 2025
    1.0
    Will not be returning. Went to this location with my significant other to purchase a few items for my work attire. We were ignored by two of the Hispanic employees. One of the ladies, turned their back on me and proceeded to help the next customer who was behind me. I’ve never in my life experienced racism or what it was like to be racially profiled up until that point. Very disgusting and chilling feeling to know that Nordstrom, Nordstrom Rack, and its affiliates are hiring prejudice employees and are supporting these prejudice gestures as management hasn’t done anything. The same 2 employees are still there even after speaking with manager on duty in store. As a person of color, this store should be ashamed of itself. To the other people of color, they will let you shop so you may never notice but the moment you need help, they will treat you like #2. Don’t be fooled…it wasn’t that long ago. Took our money to Macy’s instead and received better treatment along with an amazing in-store experience from better employees.

Frequently Asked Questions About Nordstrom Rack Willowbrook Mall

What type of products does Nordstrom Rack Willowbrook Mall offer?

Nordstrom Rack Willowbrook Mall offers fashion items for the whole family and home goods, including clothing, shoes, handbags, accessories, jewelry, beauty products, and home decor, with discounts up to 70% off.

Where is Nordstrom Rack Willowbrook Mall located?

It is located at 8000 Willowbrook Mall, Houston, TX, 77070, USA.