Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Houston Galleria. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.
While many customers praised individual staff members for their exceptional service, there were numerous reports of rude or unhelpful behavior from others, leading to a mixed overall impression.
Store Experience
The store environment received positive feedback for cleanliness and organization, but some customers noted issues with disorganization and a lack of staff availability.
Product Selection
Customers appreciated the wide variety of high-quality products available, although some expressed disappointment with the availability of specific items or sizes.
Online Order Issues
Several reviews highlighted problems with online order pickups and cancellations, indicating a need for improvement in communication and service in this area.
KS
Kary Segundo
2 days ago
1.0
Fui de viaje y compré algunas cosas en la tienda, no quitaron los sensores de seguridad 😒 tuve que gastar tiempo de mi viaje para regresar a quitarlos.
RM
Randall Miller
Dec 31, 2025
5.0
Nordstrom in the Houston Galleria is a wonderful place to shop for high-quality shoes and clothing (for women and men). Easy access with ample parking via multi-level garage, or if you prefer, street-level valet parking. And while there, take a break from shopping and enjoy a delightful meal @ the 3rd floor in-store restaurant (Bazille). Always delicious.
KK
Katie
Dec 27, 2025
5.0
David in the men’s department provided us the absolute best customer service imaginable. We are grateful for the time and care he devoted to helping my husband find the perfect shirt for a big event, as well as having it steamed it in store. He is a fantastic representative of Nordstrom and a shining example of excellence in customer service.
KM
K M
Dec 21, 2025
5.0
I was in an absolute dress emergency yesterday, dress code for an event I had got changed at the last minute so I had to quickly find a purple (not very common color) evening gown. I had already been to 3 other stores with no luck.
I walked in and thankfully found a beautiful gown that was my size. Alma helped me quickly get into a fitting room, checked on me while I was in there and helped me check out. She was so helpful and kind as I was rushing to make a call time where I had to wear said dress.
I had told myself when I arrived at Nordstrom at 3:00pm that if I wasn’t walking out by 3:30 with a dress, I would be screwed. I walked out way before that due to the help of Alma and how easy it was to find the dress in the first place. Saved the day!!!!
GW
Gwen Whitley
Dec 18, 2025
2.0
My friend, her mom and I went here to get her something cute for her courthouse wedding. The woman upstairs was so rude when we asked if they had anything in white, to which she responded that they "didn't have anything like that here" despite that my friend found a cute dress. After that her mom asked for advice in finding something and this woman looked at her and immediately responded with "mmm plus size maybe" We then went down stairs to get shoes and the man helping us was so apathetic like we were inconveniencing him for asking to do his job. My friedb got all her cute wedding stuff to 0 help from the staff
Frequently Asked Questions About Nordstrom Houston Galleria
What types of products can I find at Nordstrom Houston Galleria?
You can find men's, women's, and children's clothing, home décor, beauty products, accessories, shoes, and more from top brands at Nordstrom Houston Galleria.
What are the store hours for Nordstrom Houston Galleria?
The store is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 12:00 PM to 7:00 PM on Sundays, with special holiday hours.
Does Nordstrom Houston Galleria offer curbside pickup?
Yes, Nordstrom Houston Galleria offers curbside pickup services so you can conveniently pick up your order without entering the store.
Can I get gift packaging services at Nordstrom Houston Galleria?
Yes, Nordstrom Houston Galleria provides gift boxes and gift packaging services to enhance your shopping experience.
Does the store provide personalized services like styling and alterations?
Yes, Nordstrom Houston Galleria offers personalized styling and alterations to ensure an enjoyable shopping experience.
What payment options are accepted at Nordstrom Houston Galleria?
Nordstrom Houston Galleria accepts American Express, cash, check, Discover, MasterCard, and Visa.
Where is Nordstrom Houston Galleria located?
It is located at 5192 Hidalgo St, Houston, TX 77056, United States.
Are there any popular dining options nearby Nordstrom Houston Galleria?
Yes, nearby dining options include Bistro N, Bazille, Phi Bar, Ebar Artisan Coffee, and Cafe Bistro, all great places to enjoy a meal or coffee before or after shopping.
What beauty and spa services are available near Nordstrom Houston Galleria?
Nearby you can find Spa Nordstrom - Houston Galleria for spa and wellness services, Anastasia Beverly Hills Brow Studio for hair removal and beauty treatments, and Charlotte Tilbury for cosmetics and beauty supplies.
Which nearby places can help me with eyewear and optician services?
LensCrafters, located nearby, offers optometrist services and eyewear and optician products, making it convenient for eyewear needs while visiting the area.