kate spade new york is all about joy and modern sophistication. That's why we're the ultimate destination for purses, work totes, bucket bags, shoulder bags (and more!) that inject chic, polished ease into your everyday style. Our stores provide a luxury retail experience, offering unique styling and personal shopping. Drop in to see and shop the latest, from handbags to wallets, shoes, earrings and more. Visit us at 5115 Westheimer Road, Houston, TX 77056, or contact us at (713) 360-6076.
Does the The Galleria location accept online returns?
Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).
Does the The Galleria location accept online exchanges?
If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.
Does the The Galleria location offer price adjustments?
Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.
Does the The Galleria location offer warranty returns?
For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
<br/>
• Style number (can be found on the white tag inside the product)<br/>
• Photos of the item clearly showing the problem<br/>
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)
How do I pick up my BOPIS (buy online pickup in store) order?
• When can I pick up my purchase?<br/>
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/>
• What information do I need to pick up my order?<br/>
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/>
• Where do I go when I arrive ?<br/>
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/>
• How long will the store hold my order for?<br/>
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/>
• I can't pickup my order right away. Can I request an extension?<br/>
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/>
• How can I cancel or return my order?<br/>
If you would like to cancel or return your order, please refer to our return policy.
Do you accept Klarna in store?
You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.
What products can I find at Kate Spade in The Galleria?
Kate Spade offers a range of products including purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more, all designed to inject chic, polished ease into your everyday style.
What are the store hours for Kate Spade at The Galleria?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM. Holiday hours may vary, with some days closed or shorter hours.
Can I return or exchange items purchased online at the Kate Spade Galleria location?
Yes, items purchased on Katespade.com may be returned or exchanged at Kate Spade specialty shops, including The Galleria location, except for airport and department stores.
Does Kate Spade at The Galleria offer price adjustments?
Yes, full-price items still in stock are eligible for a one-time price adjustment if marked down within 7 days of purchase. Final sale items or those purchased with discounts are not eligible.
How do I pick up my Buy Online Pickup In Store (BOPIS) order from Kate Spade's Galleria store?
You will receive an email when your order is ready, typically within three hours. Bring your order confirmation and valid ID to the store. Let an associate know you're picking up your order at checkout. Orders are held for 48 hours, with possible extensions upon request.
Does Kate Spade at The Galleria accept Klarna as a payment option?
Yes, you can use Klarna in-store by setting up Apple Pay or Google Pay with the Klarna digital credit card. It will be processed like any other contactless payment.
Where is Kate Spade located within The Galleria in Houston?
Kate Spade is located at 5115 Westheimer Road, Space C2570, Houston, TX 77056 inside The Galleria shopping center.
What nearby stores can I visit for complementary fashion shopping around Kate Spade at The Galleria?
Nearby stores include Emporio Armani, rag & bone, St. John Knits, Cole Haan, and AG Jeans, offering a variety of men's and women's clothing and accessories to complement your shopping experience.
What dining options are available near Kate Spade at The Galleria for a meal before or after shopping?
Nearby dining options include Nobu Houston for sushi and Japanese cuisine, Blanco Tacos + Tequila for Tex-Mex and a bar experience, Fig & Olive for Mediterranean and French cuisine, and 51fifteen Cuisine & Cocktails for American fare.
Are there beauty or salon services near Kate Spade at The Galleria?
Yes, Premier Atelier Salon, a beauty and hair salon offering beauty and spa services, is located nearby for customers interested in pampering themselves during their visit.