Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Houston, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,405 reviews
5 stars
897
4 stars
265
3 stars
119
2 stars
41
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior.
Store Condition
The store's cleanliness and organization received positive remarks, but several customers noted disheveled areas and a lack of staff to maintain order.
Product Selection
Customers appreciated the variety of products available, especially during sales, but some expressed disappointment over limited stock in certain departments.
Checkout Experience
Many reviews highlighted a quick and pleasant checkout process, contributing to a positive shopping experience.
Sales and Discounts
Customers frequently mentioned good sales and discounts, making the store a popular choice for bargain shopping.
- MCMartha CortezNov 13, 20255.0Store is clean everything in order attentive staff bilingual
- SCSamantha CainOct 23, 20255.0I had a great experience. Just ran in to get a few things and they had what I needed and fast service at check out
- MHMichael HowardOct 22, 20253.0Came with wife, she was shopping for clothes to wear at a casual wedding this weekend. Found her some clothes. But the store looked disheveled. Lots of clearance racks with clothes just thrown on top or shoved in. Looks like there's not enough employees or the ones they do have don't work with the mindset that if you have time to lean, you have time to clean.
- MBMona BagleyOct 13, 20255.0Awesome sales
- OVOneyda VargasSep 28, 20255.0Muy buenas ofertas y calidad buena atención al cliente
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Houston, TX?
JCPenney offers a wide selection of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for the JCPenney at 5858 E Sam Houston Pkwy N?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Houston offer curbside pickup and free shipping?
Yes, JCPenney provides both free shipping and curbside pickup options for customers.
Which payment methods are accepted at JCPenney Houston?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Are there any accessibility features at this JCPenney location?
Yes, this location has a wheelchair-accessible entrance and public restrooms.
Can I find beauty services or products near the JCPenney Houston store?
Yes, Sephora inside JCPenney offers beauty products, and nearby beauty salons like Lash Craft by Monica and Oasis Nail Spa provide various beauty services.
What nearby dining options are available around JCPenney Houston?
Nearby dining options include Yummy Crab, Olive Garden, Star Wok Asian Bistro, Subway, and Donald's Donuts, offering a variety of seafood, Italian, Asian, fast food, and bakery selections.
Where can I find other shopping options near JCPenney Houston?
You can visit The Shops at Stone Park, Marshalls, rue21, Rack Room Shoes, and Party City for additional shopping variety including clothing, shoes, and party supplies.
Does JCPenney Houston have any private or exclusive brands available?
Yes, the store features private brands such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
Is there any nearby medical or vision care around the JCPenney Houston location?
Yes, nearby medical and vision care providers include Kelsey-Seybold Clinic, Ideal Dental of Stone Park, Premier Vision Care, and Visionworks.