Houston Advance

Reviews

• NR

  Nicholas Riegler

  Jan 1, 2026
  5.0
  I got with Charles to get 15 shirts done with our company logo. They not only did a professional job but they did it very very quick. I would recommend all your Embroidery needs to give them a call and give them an opportunity to take care of you just as they did me. I will be getting everybody from my company to start using Charles at Houston Advance for all the Embroidery needs. Thank you again Charles you will be seeing me again.
• MM

  Marco Mena

  Dec 31, 2025
  5.0
  Lou is super helpful, the place is great. Thank you
• HE

  Holiday Inn Express

  Nov 18, 2025
  5.0
  We truly appreciate the experience, Mr. Charlie. Customer service is key, and you definitely checked all the boxes. Our shirts turned out great, and we look forward to doing more business with you in the future.
• AS

  Amanda Sanford

  Nov 15, 2025
  5.0
  Charles was fantastic to work with. He expedited my request and stayed in constant communication, responding quickly and making routine check-ins throughout the process. He was personable, polite, and made everything easy. He also provided multiple trophy options within my budget, which was incredibly helpful. I highly recommend Charles, especially if you’re in a pinch. He’s fast, reliable, and truly great at what he does!
• DF

  Deriek F

  Oct 24, 2025
  1.0
  Poor Communication and Wasted Time I reached out to this business for a quote and to place an order for services they clearly advertise. I provided detailed written instructions upfront to make the process simple and straightforward. Despite that, the owner/employee/business/ (Charlie) repeatedly asked for mock-ups and clarifications that were already included in my original message. Trying to be helpful, I took extra time to create another mock-up—something the business could have easily provided themselves for feedback. After several days of back-and-forth and wasted effort, I finally received an email simply saying, “We decline, sorry.” This was an incredibly poor customer service experience and a complete waste of time on both sides. I would not recommend this business and would encourage others to support local businesses that actually value their customers and know how to communicate professionally.

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