Edible Arrangements

3.6
149 reviews

About

Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie Shop
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Edible Arrangements
12020 FM 1960 West, Houston, TX
77065, United States

Hours

Reviews

3.6
149 reviews
5 stars
89
4 stars
9
3 stars
4
2 stars
2
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresponsive management.

Product Quality

Several customers reported receiving rotten or subpar fruit, leading to dissatisfaction with the arrangements.

Delivery Issues

Many customers experienced problems with timely deliveries, including missed deliveries and lack of communication.

Positive Experiences

Despite negative feedback, some customers praised the quality of the fruit and the helpfulness of specific staff members.

Management Concerns

Reviews indicated a lack of effective management oversight, contributing to ongoing service issues.
  • LE
    LaMetrius MiMi Edwards
    Nov 1, 2025
    4.0
    What could have been 2 star experience. Fernando really went above and Beyond to remedy that. The mini flower arrangement was horrendous and not presentable to gift. Very thankful for him
  • CY
    Charmaine York
    Aug 15, 2025
    1.0
    Today, I had the most unpleasant experience with this location. I will never order an edible arrangement again. The staff is highly rude and disrespectful. The staff member called me on my lunch break, demanding I find out what time the recipient would be home. I told the staff member I was at work. She still demanded that I needed to call the recipient. The staff member never took the correct number down to reach out to the recipient. I went in person to get my refund, and the staff member was highly disrespectful. She told me to shut up and kept screaming provoking comments from the back. The staff members wouldn’t even print out my receipt to show they actually refunded my money. Instead, the staff member wrote "refunded" on a sticky note. This was the worst location I have ever visited, and I will never order from any Edible Arrangements establishment again. Plus, The staff member is calling my phone making threats.
  • MG
    Mirna Garza
    Jun 13, 2025
    1.0
    Do not use this store! They currently do not have a manager running this franchise and the owner isn’t on top of things and taking care of his business so that it runs smoothly and properly. Mr. Matias has ignored all messages for the last two weeks now and has failed to contact me to resolve a very important matter. I’ve reached out to corporate three times and the last time I asked for my issue to be escalated and to have this store flagged for poor customer service and attention. The owner is fully responsible that his business runs smoothly and without hiccups but that’s impossible to do when he doesn’t even shop up to work, or listens to his messages to then follow up and meet the customers needs. This store is currently a disgrace and I would highly recommend that you use a different location, one with professionalism and integrity. I’m not one to leave reviews but what happened to us was completely unacceptable and no apology was ever given. The embarrassment is real! Shop some place else, you will be better off. They don’t even deserve one star and that speaks volumes.
  • AD
    Andres Duarte
    Nov 11, 2022
    5.0
    Great service! Went out of their way to help me out with a last minute order ! Make sure you try the chocolate covered Oreos! Won’t regret it !!!

Frequently Asked Questions About Edible Arrangements

What types of products does Edible Arrangements offer?

Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries, assorted dipped fruits, cookies, desserts, flowers, bakery items, balloons, and gifts.

What are the store hours for Edible Arrangements?

Edible Arrangements is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 9:00 AM to 3:00 PM.