Edible Arrangements

Reviews

• SS

  SP

  Feb 27, 2026
  1.0
  customer service horrible, never received order and all they had to offer was a refund
• LV

  Lorenzo Villegas

  Feb 16, 2026
  1.0
  I understand businesses get busy and mistakes can happen, but I placed my order one week in advance specifically to ensure timely delivery. I called both five days prior and again on the day of delivery to confirm the time frame, which was a six-hour window. Despite this, the order was not delivered as promised. The manager I spoke with was clearly stressed and took it out on me, creating a very unpleasant experience and reflecting poorly on the company. When I requested a refund for the failure to deliver, I was told to “call Monday to remind” him. It is unacceptable that I have to follow up repeatedly for a mistake that was not mine. I was then told he could not issue a refund at all. A manager who lacks the authority to resolve basic customer issues should not be in that position. As of now, I still have not received my refund. This was my first experience with your company, and it was extremely disappointing. I spent approximately $150 on this order, yet I ended up purchasing the same items myself from H-E-B for about $80. Overall, this was a completely unacceptable experience.
• HE

  Houston Ev

  Feb 7, 2026
  1.0
  No answer Not open No notice posted on the door, made a blank trip
• KB

  Keishel B

  Dec 19, 2025
  1.0
  Says it closes at 7pm. I show up at 6pm and it's closed Completely wasted my time!
• AG

  Angel Gotti

  Oct 23, 2025
  1.0
  Rude and made me feel as if she didn't want to help. I'm trying to send something to my wife to let her know I love her and this lady put a negative vibe on this just saying . Maybe because she is working by her self but every customer should be treated as priority