Edible Arrangements

4.1
194 reviews

About

Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie Shop
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Edible Arrangements
9654A Katy Fwy, Houston, TX
77055, United States

Hours

Reviews

4.1
194 reviews
5 stars
142
4 stars
11
3 stars
1
2 stars
3
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and unresponsive management.

Delivery Issues

Numerous reviews highlighted problems with timely deliveries, including late arrivals and incorrect orders.

Product Quality

Several customers expressed dissatisfaction with the quality of the fruit arrangements, citing issues with freshness and presentation.

Positive Staff Interactions

Despite negative experiences, some customers praised individual staff members for their helpfulness and friendliness.

Store Hours

Customers noted inconsistencies with store hours, including early closures that caused inconvenience.
  • MA
    Monica Abril
    Nov 5, 2025
    5.0
    I had a wonderful experience with Edible Arrangements! The customer service was amazing from start to finish. Maria, the manager, went above and beyond to help me place my order and make sure everything was perfect. She was so kind, patient, and truly cared about making sure I was happy. The arrangement looked beautiful and tasted even better! I’ll definitely be ordering again — thank you, Maria, and the whole team for your outstanding service!
  • DJ
    Dana James
    Nov 1, 2025
    1.0
    So disappointing. I called two days before delivery to confirm bring before 12noon. The day of delivery I called 11am to confirm again. No delivery. I called to confirm that I can get it at 12 for a reason.They don't respect your time. Needless to say, I had to go pick it up!!!!! They said, "had to find a delivery person".. whaat!!!???? I just hung up the phone. Customer service is not existing!!!!!! Thumbs down to this location. ZERO stars
  • HR
    Hollis Robinson
    Oct 16, 2025
    5.0
    Super friendly people that work here. Very good service.
  • CS
    Claudia Sanchez
    Oct 6, 2025
    5.0
    Great service and even better tasting desserts. Will be back :)
  • IO
    Irene Ochoa
    Oct 2, 2025
    1.0
    After deciding to give edible arrangements a second try, I had a horrible experience as I placed my order and even paid for the one hour delivery as it was offered on the website, only for a person to call me 10 minutes before that hour was due, letting me know that unfortunately they don’t offer one hour delivery at that store, when I asked, why was that Option on the website? She said she didn’t know. They told me they could deliver it the next day, which I agreed to because I had no other choice and I confirmed with them that it would be between 10 and 11 AM, since my friend was only working half day. The next day it was past noon and the arrangement hadn’t been delivered yet. I called to ask for an ETA. I was told 10 minutes, those 10 minutes turned into another hour. Flowers were in a bad shape, I felt embarrassed that my friend received them.

Frequently Asked Questions About Edible Arrangements

What types of pickup and delivery services does Edible Arrangements offer?

Edible Arrangements offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.

What are the store hours of Edible Arrangements?

Edible Arrangements is open Monday through Saturday from 9:00 AM to 6:00 PM, and Sunday from 9:00 AM to 3:00 PM.