DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Mixed reviews on customer service; some found staff friendly and helpful, while others reported rudeness and lack of assistance.
Selection Variety
Customers appreciated the wide selection of shoes, but noted limited options for certain sizes, particularly for men and wide widths.
Pricing Concerns
Many customers found prices to be high, with some suggesting better deals could be found online.
Store Experience
The store is generally clean and well-organized, but long checkout lines and understaffing during busy times were common complaints.
Product Quality
Some customers expressed dissatisfaction with the quality of shoes, citing issues with fit and durability.
BH
Bushra Hamid
Oct 10, 2025
1.0
I have purchased 2 items and after checkout I requested the cashier to pack it separately I have to give 2 different people. But she refused and said that only bag is allowed for one customer. I have seen this kind of behavior first time in store ever for just one bag.
TB
Tegan Brennen
Oct 3, 2025
5.0
In and out clean well lit good service.
LH
L “Nikki Nicole” Houston
Sep 29, 2025
2.0
Spent $80...store had a deal not posted to spend $89 and get a free bag and no one mentioned it in the store the entire time. I returned a pair of shoes and purchased $80 worth...it would have been nothing to add a $9 purchase. Team not very informative or pushing incentives.
DR
D Rott
Aug 23, 2025
1.0
Ugly shoes.
JH
Jonathan Hubbard
Jun 18, 2025
4.0
Obviously it's geared towards women but they have footwear for men. My only issue is my sneakers were labeled by DSW as a running shoe. When the shoe manufacturer Puma, had the shoe on their website as a training shoe. Their labeling can mislead customers, the type of shoe should be listed the same as the manufacturer.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products can I find at DSW Designer Shoe Warehouse in Houston?
You can find over 25,000 pairs of designer shoes for men, women, and kids, as well as handbags, jewelry, and accessories from brands like Nike, Cole Haan, Puma, and more.
What are the store hours for DSW Designer Shoe Warehouse at Commons at Willowbrook?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the DSW Designer Shoe Warehouse at Commons at Willowbrook offer curbside pickup or delivery services?
The store offers in-store pickup but does not provide delivery or curbside pickup services.
Which payment options are accepted at the DSW store in Houston?
DSW accepts American Express, Visa, MasterCard, Discover, cash, and various mobile payment options including Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Is there a customer rewards program at this DSW location?
Yes, DSW offers a free Rewards program where members can earn certificates, get special offers, and enjoy other perks.
How can I contact DSW Designer Shoe Warehouse at Commons at Willowbrook?
You can call them at +1 281-894-0136 or email info@dswinc.com for any inquiries.
Where is DSW Designer Shoe Warehouse located in Houston?
DSW is located at 7616 FM 1960 West, inside The Commons at Willowbrook shopping center in Houston, Texas 77070.
What nearby places can I visit before or after shopping at DSW Commons at Willowbrook?
You can explore nearby Bath & Body Works for beauty supplies, Michaels Stores for arts and crafts, or enjoy a meal at McAlister's Deli, all located near The Commons at Willowbrook.
Is there convenient shipping or mailing services near DSW at The Commons at Willowbrook?
Yes, there is a UPS Access Point location close by that offers courier and shipping services, making it easy to handle shipments before or after your visit.
Are there any nearby beauty or wellness salons close to DSW Commons at Willowbrook?
Yes, nearby salons include Fawn Fancy's Nails, Paris Lash Studio, and L A Nails for nail care and beauty treatments.