Customers consistently praised the store for being clean and well-organized.
Customer Service
The staff is frequently described as friendly and helpful, contributing to a positive shopping experience.
Pricing
Many reviews highlight the fair and competitive pricing, often noting that prices are better than other thrift stores like Goodwill.
Reseller Issues
Several customers expressed concerns about aggressive resellers taking over aisles, which detracts from the shopping experience.
Mixed Experiences
While many customers had positive experiences, some reported issues with rude staff and poor handling of pricing.
MS
Malik Scott
2 days ago
5.0
My only complaint is that I wish there was more selection in the men's section. Everything is organized by color and size. Very clean and extremely fair prices. Easily the best and most affordable Thrift store in Houston.
BS
Becky Hass Specht
Oct 11, 2025
5.0
The drop off area was clean and the boys helping were very friendly.
BL
Boot Roots, LLC
Oct 8, 2025
1.0
Their purchase/claim process is a joke. I purchased a large item and was given a claim ticket to pick it up at a later date. That was Monday, I return on Wednesday with my claim ticket to be told that it was sold to someone else. The manager only offered to refund, but that’s obvious if the item is not there. I specifically asked the procedure when I purchased the item… I do not recommend this store and their ethics.
JN
Jess Noël
Sep 5, 2025
1.0
I love this store but management needs to do something about all these resellers just hoarding the aisles literally have groups of people just waiting for the carts to come out. It literally makes it hard to enjoy the store when managements has allowed these groups to come and do that. Other people want to enjoy looking but they have made friends with all the associates so they know what’s in the back have heard several associates telling the resellers what’s in the back for them!!! Not everyone is a reseller they need to do something about that they are all sitting on the chair just waiting it’s become less of my favorite store because of that!! Management do something about it!!! Resellers should go to goodwill bins instead of hoarding the aisles!
DM
Daniela M.
Aug 30, 2025
5.0
I love it here!!
They treat every customer nicely. I enjoy coming here!
Frequently Asked Questions About Deseret Industries Thrift Store & Donation Center
What type of items does Deseret Industries Thrift Store & Donation Center sell?
It is a thrift store chain selling used clothing and home goods, plus new items such as bedding and furniture.
What are the regular store hours for Deseret Industries at 8625 Cypress Creek Pkwy?
The store is open Monday from 9:00 AM to 6:00 PM, Tuesday through Saturday from 9:00 AM to 7:00 PM, and closed on Sundays.
Are the donation hours the same as the store hours at Deseret Industries?
No, donation hours may differ from store hours, so it's advisable to check specifically for donation times.
What payment methods are accepted at Deseret Industries Thrift Store?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is Deseret Industries Thrift Store & Donation Center located?
It is located at 8625 Cypress Creek Pkwy, Houston, TX 77070, United States.
Is Deseret Industries open during the holidays?
The store is closed on November 27, 2025, and December 25, 2025; open with regular hours on November 28, 2025; and open 9:00 AM to 3:00 PM on December 24 and December 31, 2025.
How can I contact Deseret Industries Thrift Store & Donation Center?
You can reach them by phone at +1 346-214-7453 or visit their website at http://DeseretIndustries.org.
Are there nearby employment services that can assist customers at Deseret Industries?
Yes, Latter-day Saint Employment Services is nearby, which can assist with job placement and career counseling.
What dining options are available near Deseret Industries?
Customers can visit Jack in the Box for fast food or Taquería el tío Juan for Mexican cuisine nearby.
Are there lodging options near Deseret Industries for visitors?
Yes, nearby lodging includes Motel 6, Candlewood Suites Houston NW - Willowbrook, Motel 6 Houston - Tx - Willowbrook Mall, InTown Suites Extended Stay, and BLU Beach Bar & Grill.