Citi Trends, located at 14485 Bellaire Blvd, Houston, TX is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.
They canceled my layaway order due to their own mistake. They mixed my order number up with someone else who failed to make a payment. There is supposed to be a full verification process before canceling an order, and they did not follow it.
Because of their error, my order was canceled with one week left before Christmas, leaving my baby with nothing — all because of a mistake on their end. When I addressed it, I was told there was “nothing they could do,” which is completely unacceptable.
The staff and employees involved should be held accountable for this mistake. This situation was not my fault in any way, yet they refuse to take responsibility. The customer service was horrible, and the entire experience was extremely disappointing.
AT
Anastachia Tennyson
Feb 3, 2021
5.0
I love Ms. Tammy and her staff. They are soooo helpful and has excellent staff
Citi Trends is located at 14485 Bellaire Blvd, Space B, Pavilion Village, Houston, TX 77083, USA.
What are the operating hours of Citi Trends in Houston?
Citi Trends is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM. It is closed on Christmas Day (December 25).
What types of products does Citi Trends offer?
Citi Trends specializes in apparel, accessories, and home trends primarily for African American and Latinx families, including clothing for men, women, boys, girls, plus sizes, and shoes.
What payment methods are accepted at Citi Trends on Bellaire Blvd?
Citi Trends accepts American Express, Check, Discover, MasterCard, and Visa.
How can I contact Citi Trends in Houston?
You can contact Citi Trends by phone at +1 346-738-1720 or by email at info@cititrends.com.
Does Citi Trends have an online presence where I can learn more?
Yes, you can visit their website at https://locations.cititrends.com/tx/houston/14485-bellaire-blvd.html and follow their social media on Facebook (Citi Trends), Instagram (@cititrends), and Twitter (@cititrends).
Are there any convenient ATMs near Citi Trends on Bellaire Blvd?
Yes, Bitcoin Depot Bitcoin ATMs are located nearby, providing easy access to cryptocurrency transactions for Citi Trends customers.
Where can I get tax services near Citi Trends at Pavilion Village?
Liberty Tax Service offices are nearby, offering tax preparation and related services that customers can visit before or after shopping at Citi Trends.
What fitness options are available near Citi Trends on Bellaire Blvd?
Planet Fitness gyms are located nearby, which customers might visit to work out before or after shopping at Citi Trends.
Are there any discount stores close to Citi Trends in Houston?
Yes, Giant Dollar and Snap Deals discount stores are located nearby, providing additional affordable shopping options around Pavilion Village.