Feedback on customer service is mixed; while many customers praised the helpfulness and attentiveness of specific staff members, others reported rude or unhelpful interactions.
Store Environment
The store environment received positive remarks for being comfortable and well-maintained, but some customers noted issues with long wait times and lack of proactive assistance.
Product Quality
Customers expressed satisfaction with the quality of the shoes, but there were complaints about issues with sizing and product defects.
Mixed Experiences
Overall, experiences varied widely, with some customers having exceptional service while others felt ignored or judged.
KC
Konstantinos Charitakis
Dec 27, 2025
5.0
Outstanding customer service! I bought a pair of shoes for my wife that she wanted to exchange and we later realized I had lost the receipt. The team was incredibly kind, helpful, and flexible—no issues at all with the exchange, and they even refunded the difference in price. It was such a refreshing experience to be treated with trust and respect. This is how customer service should be done. Highly recommend!