Business Details
About
Outlet StoreElectronics StoreComputer StoreAppliance StoreCameras & FilmTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Location
Hours
Reviews
3.8
1,172 reviews
5 stars
584
4 stars
207
3 stars
146
2 stars
85
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some found staff helpful and friendly, while others reported poor service and lack of assistance.
Product Quality
Many customers expressed dissatisfaction with the quality of open box and damaged items, with reports of receiving non-functional appliances.
Pricing
Customers noted fair pricing for open box items, but some felt prices were not significantly lower than new products.
Store Organization
The store was described as disorganized, making it difficult for customers to find items and receive assistance.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding order status.
- KRKaren RobertsNov 10, 20253.0Outlet store had refrigerators, washer dryers, some electronic only one printer, saw Playstation and Xbox, ice machine for home or office, TVs. Asked about the printers but person in best buy shirt said no just that one. So did not walk around because I wanted a printer. There were customers.
- FJFrancisco Pinal JrNov 7, 20255.0I love this place, such great deals.
- EBErin BradfordNov 6, 20251.0I will never be returning to this store. Mainly due to their store manager Aram. We went IN STORE to purchase a stove. We found one we liked and asked mutiple IN STORE employees about they told us to take the plate displaying the information to the front. As we did. A nice working said she needed to confirm it was the correct item. Her and my husband walked back she scanned the actual tag on the item and said it was the wrong display tag and rang us up for the item. Maybe 15 minutes after we leave THE STORE. We get a message that they canceled our order cause the item was wrong and we would have to retune IN STORE to buy again. I called the manager and not only did we have to come back but the item was $200 more! I asked him why this was not corrected in store and he told it was not his problem as the manager cause it was a corporate issue and per the manager he is not responsible for anything corporate does..... I reminded him mutiple time the sale was in store and his employee switched the tag for what it rang up as. He refused to honor the price, take any accountability as the manager again telling me mutiple times this is not his job. Only offering to write up the employee. Home Dept got our money and we even bout a dishwasher. NEVER GO HERE !!!!!!!!
- KMKen MorrisOct 28, 20254.0Fair pricing, however do your research first. I could not get the simplest questions answered.
- JRJacob RomigOct 23, 20251.0Never shop at Best Buy, especially this outlet store. They committed fraud by selling me a dead refrigerator. It's already been two weeks with a dead refrigerator. Today, Best Buy was scheduled to finally fix it, but the service rep never showed. Best Buy wonders why they are going bankrupt, it is stufd like this. I will never buy anything from BestBuy ever again. Shop at Lowes for appliances.
Frequently Asked Questions About Best Buy Outlet – Houston
What products can I find at Best Buy Outlet – Houston?
Best Buy Outlet – Houston offers TVs, computers, appliances, cameras, home electronics, and video games, along with expert advice and Geek Squad support.
What are the regular opening hours for Best Buy Outlet – Houston?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Where is Best Buy Outlet – Houston located?
It is located at 17776 State Highway 249, Ste 1, Houston, TX 77064, USA.
Does Best Buy Outlet – Houston provide same day pickup services?
Yes, customers can enjoy same day pickup services at Best Buy Outlet – Houston.
Is electronics recycling available at Best Buy Outlet – Houston?
Yes, Best Buy Outlet – Houston offers electronics recycling services.
How can I contact Best Buy Outlet – Houston?
You can call them at +1 832-604-8217.
Can I find insurance services near Best Buy Outlet – Houston?
Yes, Ruben Acosta: Allstate Insurance is nearby, providing insurance services close to Best Buy Outlet – Houston.
Where can I get a meal or a drink near Best Buy Outlet – Houston?
Nearby dining options include Park Place 249, Prospect Park Restaurant, and Punta Cana Caribbean Restaurant, ideal for meals or drinks before or after shopping.
Are there any shopping centers near Best Buy Outlet – Houston?
Yes, Willowbrook Court is a nearby shopping center, offering additional retail options in the area.
Where can I find optometrist services close to Best Buy Outlet – Houston?
Texas State Optical Willowbrook and MyEyeDr. are nearby optometrists providing eye care services near Best Buy Outlet – Houston.