Went by today to return/exchange some clothes, these ladies that work there were walking around, walking right passed by as I waited in front of the cashier checkout counter, and waited, and waited, and they did not help me. I started looking around at things in the register and they did not approach me or ask me if I needed help. Until I went up to one of them and said, who can help me over here??? They were like, oh.. didn't know you were there. OMG.. WORST CUSTOMER SERVICE!!
JJ
Jocilynn
May 15, 2024
1.0
Customer service isn’t good at all. Need retraining and people skills.
AS
Angie Solo
Oct 16, 2023
4.0
Staff was super friendly and I was able to find a lot of super cute things in my size (L and XL) super cute store
GS
Giana Stipati
Jun 16, 2023
5.0
Made an exchange at this location today. Victoria and her team were so gracious in helping me find the right fit. It was so nice to receive top notch customer service!
AS
Ambereen Siddiqui
Feb 1, 2023
3.0
Had such high hopes for this store but the availability of L (few) and XL (nonexistent) bra sizes actually in stock at the store was extremely disappointing, especially for a place that brags about inclusivity.
What types of products does Aerie & OFFLINE offer?
Aerie & OFFLINE offers bras, underwear, clothing, sleepwear, swimwear, accessories, fragrance, and yoga pants designed to feel good and let the real you shine.
Where is Aerie & OFFLINE located?
Aerie & OFFLINE is located at 5015 Westheimer Rd, Suite A3323, Houston, TX 77056, inside the Houston Galleria.
What are the store hours of Aerie & OFFLINE?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
When was Aerie & OFFLINE established?
Aerie & OFFLINE was established in 2006.
Does Aerie & OFFLINE have an online store?
Yes, you can shop online at https://www.ae.com/us/en/c/aerie/cat4840006.
What categories of stores are nearby Aerie & OFFLINE in Houston Galleria?
Nearby stores include women's and men's clothing stores such as Lafayette 148 New York and Saint Laurent, sportswear stores like lululemon, shoe stores such as Foot Locker, and various boutiques and specialty shops.
Are there any places near Aerie & OFFLINE where I can relax or get a spa treatment?
Yes, the Woodhouse Spa - Houston Galleria is nearby, offering massage and nail salon services for a relaxing experience.
What dining options are available near Aerie & OFFLINE?
Nearby dining options include Potbelly, Wall Street Deli, Popeyes Louisiana Kitchen, and Smoothie King for sandwiches, fast food, and smoothies.
Can I find fitness or sports-related stores near Aerie & OFFLINE?
Yes, stores like lululemon for sportswear and Life Time Tennis and Athletic for gym and sports clubs are close by.
Is there a convenient way to contact Aerie & OFFLINE for questions?
Yes, you can reach them by phone at +1 713-986-1098.