Valentino’s fashion is displayed through the Haute Couture and Prêt-à-Porter lines for women and for men and through the Valentino Garavani accessories lines that include shoes, bags, small leather goods, eyewear, scarves, ties and fragrances.
Our SA was Gwen, and from start to finish the experience was disappointing. When we first arrived, we asked for the black jelly sandals. She brought out the sizes, and hours later when we returned ready to purchase, her demeanor had completely changed. She was quiet, dismissive, and unprofessional throughout the process.
At one point I asked, “Are those new?” and her response was, “Obviously, they’re all new.” When I clarified that I meant if they were the floor model, she smirked and continued with an attitude. At checkout, she told us that they didn’t have Valentino paper bags, only plain white ones—something I’ve never encountered at any luxury boutique.
The entire interaction made us feel like we were being looked down on, as if we didn’t belong there. Immediately after, we went to Chanel next door and had the complete opposite experience: warm, friendly, and professional service.
Based on this visit alone, I would never return to Valentino. Luxury shopping should feel elevated and welcoming, not dismissive and condescending.
BC
Beauty Your Way Official communication
Aug 24, 2025
5.0
Parker and Stephanie was so sweet. I will definitely be back soon
RA
Ru Alsaffar
Aug 14, 2025
5.0
Valentino has become one of my favorite stops whenever I’m at the Galleria. The designs are breathtaking, the quality is exceptional, and the staff always go out of their way to make me feel welcome. Every visit feels special, and it’s clear they truly care about creating a memorable shopping experience.
PS
Paula Santos
Dec 19, 2024
5.0
I have received an outstanding customer care from Mrs Parker at the Valentino Galleria mall , he always updates new products and is so helpful when I am looking for a new purchase. He cares always about what I want with care and patience.
I am so glad that I have this support with Parker at Valentino
CE
Caleb Ellis
Jul 9, 2021
1.0
Did some security work for this store it was cool at first until the last gig I did they didn't want to pay us for over 3 weeks never again way too dysfunctional and unorganized
What types of fashion products are available at Valentino Houston Galleria?
Valentino offers Haute Couture and Prêt-à-Porter lines for women and men, along with Valentino Garavani accessories such as shoes, bags, small leather goods, eyewear, scarves, ties, and fragrances.
Where is the Valentino store located in Houston?
Valentino is located at 5015 Westheimer Road, The Galleria - Suite #A2207, Houston, TX 77056, USA.
What are the store hours for Valentino Houston Galleria?
The store is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Valentino Houston Galleria offer curbside pickup?
Yes, Valentino provides curbside pickup service at this location.
How can I contact Valentino Houston Galleria by phone?
You can reach Valentino Houston Galleria by phone at +1 713-629-7700.
Does Valentino have an app for mobile shopping?
Yes, Valentino offers mobile apps available on Android and iOS platforms for convenient shopping.
What is the website to shop Valentino's products for Houston Galleria?
You can shop Valentino's products at https://www.valentino.com or visit their boutique page specific to Houston Galleria at https://boutiques.valentino.com/en-us/united-states/valentino-houston-galleria-houston-usa.
What nearby stores can I visit while shopping at Valentino in The Galleria?
Nearby, you can visit the Akris women's clothing store, which offers a range of apparel.
Are there financial services close to Valentino Houston Galleria?
Yes, Travelex Currency Services is a nearby financial service providing currency exchange, convenient if you need foreign currency while shopping.
What nearby places in The Galleria area can enhance my shopping experience at Valentino?
Besides Valentino, shoppers can explore Akris for women's apparel and Travelex Currency Services for currency exchange, both located nearby to make your visit seamless and enjoyable.