Valentino

3.9
43 reviews

About

Women's Clothing StoreFashion Accessories StoreClothing Store
Valentino’s fashion is displayed through the Haute Couture and Prêt-à-Porter lines for women and for men and through the Valentino Garavani accessories lines that include shoes, bags, small leather goods, eyewear, scarves, ties and fragrances.

Details

  • Curbside pickupAvailable

Location

Valentino
5015 Westheimer Road, Houston, TX
77056, United States

Hours

Reviews

3.9
43 reviews
5 stars
27
4 stars
4
3 stars
1
2 stars
1
1 star
10
  • AR
    Alizsa Raquel
    Sep 25, 2025
    1.0
    Our SA was Gwen, and from start to finish the experience was disappointing. When we first arrived, we asked for the black jelly sandals. She brought out the sizes, and hours later when we returned ready to purchase, her demeanor had completely changed. She was quiet, dismissive, and unprofessional throughout the process. At one point I asked, “Are those new?” and her response was, “Obviously, they’re all new.” When I clarified that I meant if they were the floor model, she smirked and continued with an attitude. At checkout, she told us that they didn’t have Valentino paper bags, only plain white ones—something I’ve never encountered at any luxury boutique. The entire interaction made us feel like we were being looked down on, as if we didn’t belong there. Immediately after, we went to Chanel next door and had the complete opposite experience: warm, friendly, and professional service. Based on this visit alone, I would never return to Valentino. Luxury shopping should feel elevated and welcoming, not dismissive and condescending.
  • BC
    Beauty Your Way Official communication
    Aug 24, 2025
    5.0
    Parker and Stephanie was so sweet. I will definitely be back soon
  • RA
    Ru Alsaffar
    Aug 14, 2025
    5.0
    Valentino has become one of my favorite stops whenever I’m at the Galleria. The designs are breathtaking, the quality is exceptional, and the staff always go out of their way to make me feel welcome. Every visit feels special, and it’s clear they truly care about creating a memorable shopping experience.
  • MR
    Michael Richmond
    Oct 5, 2020
    5.0
    Great experience with salesperson Gwen. Set an appointment and my bag was ready when I arrived. Exquisite clothing and shoes...I will be back!
  • SC
    Shannon Corbett
    Dec 30, 2018
    5.0
    The associates who work in the Houston Galleria Valentino are THE BEST! I’ve worked with many of the associates over the holidays. They have worked hard to help find a product for me, been amazing patient, offered great suggestions, but mostly they were friendly, professional and cared. I LOVE this location. Thank you for the AMAZING customer service!!

Frequently Asked Questions About Valentino

What types of fashion products are available at Valentino Houston Galleria?

Valentino offers Haute Couture and Prêt-à-Porter lines for women and men, along with Valentino Garavani accessories such as shoes, bags, small leather goods, eyewear, scarves, ties, and fragrances.

Where is the Valentino store located in Houston?

Valentino is located at 5015 Westheimer Road, The Galleria - Suite #A2207, Houston, TX 77056, USA.