DIOR

Reviews

• RG

  Rickie Galindo

  Apr 2, 2026
  2.0
  Called about repair for a purse. 1) they don’t do repairs on vantage purses. 2)if you answer the phone and can’t give the customer an answer pass the phone to someone else. 3) maybe she would’ve understood if she would’ve stop cutting me off while I was explain what I wanted.
• RR

  Rana

  Mar 19, 2026
  5.0
  I dealt with Thao and manager Jill when buying my bag and they were very accommodating! I wanted my bag mailed to me and they helped set it up and I received it in perfect condition. Also when I went into the store before to try on merchandise they were nice and accommodating. Much better service than the CHANEL store next door. Will be purchasing from them again. I would recommend.
• JJ

  Jax

  Jan 9, 2026
  1.0
  I recently visited the Dior store, and I was extremely disappointed with the level of service we received. Upon entering, we were greeted, which was a good start, but after that, it felt like we had been completely forgotten. The salesperson we encountered barely acknowledged us and seemed more interested in his phone than in providing any assistance. We wandered around the store for a while, hoping for some guidance or support, but he didn’t make any effort to engage with us or offer help. It was disheartening to experience such a lack of interest and professionalism in a luxury brand known for its high standards. We left the store without making a purchase, feeling unwelcome and undervalued as customers. I hope the management addresses this issue to improve the overall shopping experience in the future.
• PP

  Preston

  Dec 5, 2025
  1.0
  I would like to give 0 zero star if I can. This store sucks! No credibility. I bought a sweater from this store and my card has been charged. After a week, I was told they made a mistake about the price and asked to take refund ( I choose to pick it up from the store when I paid for the item) I would have worn sweater if I chose to ship it to my home address. This is Not service I expected to receive from Dior.
• KL

  Kayla Lynn

  Oct 28, 2025
  5.0
  Jasmine, Brandon and the store manager were all so helpful and accommodating!