Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Worst experience had not taking any genuine returns
KK
KIMBERLY KILLINGSWORTH
Oct 16, 2023
5.0
Friendly staff and affordable quality clothing
ML
Michelle Lawas
Jun 8, 2019
5.0
I had such a great experience with the Store Manager here at JCrew in Grapevine Mills. His name is “Tim,” and he was so exceptional. I don’t write reviews but this one needs to be seen by upper management. Tim told me to come back when they are having a good sale and i dont know why I listened to him but i did. So I came and ask for his opinion about the shirts and dresses i was buying and it was just a great deal to me. Love his taste and his honest opinion on style. I want to express my appreciation for his phenomenal customer service and also Spencer, another associate who was very shy at first but has a great smile and say honest opinion too.
Again, thank you.
Michelle Lawas
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