Business Details
About
Shopping MallSimon Property Group
Guest Services is located in the Management Office near Entry 4, next to Spencer's Gifts. Visit us to purchase giftcards Monday–Friday, 8:30AM-5PM. Complimentary wheelchairs are also available at the Management Office Monday–Friday until 4PM and must be returned by 4:30PM. Grapevine Mills welcomes service animals.
Grapevine Mills is a wonderful climate-controlled indoor mall featuring 180 stores of shopping, entertainment, and restaurants. Among the 180 stores at Grapevine Mills features Polo Ralph Lauren Factory Store, Neiman Marcus Last Call, Saks OFF 5TH, H&M, Forever 21, NIKE Clearance Store, Coach Outlet, Ann Taylor Factory Store, Under Armour Factory House, The Disney Store Outlet, J.Crew Factory and much more! Also at Grapevine Mills, we have fun for the entire family at the AMC Grapevine Mills 30 with Dine-In Theatres, LEGOLAND Discovery Center, SEA LIFE Aquarium, Let's Pretend Parties, Round 1 Bowling and Amusement, The Escape Game Dallas and Rainforest Cafe! Grapevine Mills is conveniently located off HWY 121 and Grapevine Mills Parkway, just two miles north of DFW International Airport. So from the entire team at Grapevine Mills, we hope that you will visit us soon.
Location
Hours
Reviews
4.5
28,489 reviews
5 stars
18,090
4 stars
7,263
3 stars
2,193
2 stars
499
1 star
444
What are people saying?
AI-generated from recent customer reviews
Store Variety
Customers appreciate the wide selection of stores, including both brand-name outlets and unique boutiques.
Cleanliness
Most reviews highlight the mall's cleanliness, although some customers noted areas needing improvement.
Crowdedness
The mall tends to be very busy, especially during holidays and weekends, which can affect the shopping experience.
Food Options
The food court and dining options receive positive feedback for their variety and quality.
Mobility Services
There are significant complaints regarding the mobility scooter rental service, particularly on busy days.
- MCMs Crawford5 days ago4.0This mall has everything. It’s a mall that can meet the needs of every family member no matter the age. I like that this mall contains outlets. Best to enjoy during the week. I attend this mall monthly and I have never had a bad experience. I highly recommend.
- BJBrian JJan 2, 20265.0This is a great mall with a lot of outlet stores. There are also some unique spits like Legoland, rainforest Cafe, Meow Wolf and large food court and an aquarium. Its a very large mall that forms a giant loop so its good for mall walkers too. Lots of good places for kids and families to shop and have a good time too.
- LVLady VJan 1, 20265.0This mall is perfect family friendly fun. The adults can shop while children play. There’s something for everyone and every style. I highly recommend parking in different spots as you go to each section of the mall and bring good walking shoes. There’s plenty to see and it’s easy to spend 6 hours in this mall.
- KKKristinDec 21, 20251.0If you need a wheelchair rental or mobility scooter rental, DO NOT shop here on a Sunday. They offer mobility scooter rentals from a place called Scoozer only. If I could leave less than one star for Scoozer, I would. This rental place has horrible customer service and horrible policies, their app does not work correctly and they prioritize customers who do not need Mobility assistance. Their phone support and customer service kept giving me conflicting information, and they were outright rude. We waited in line for an hour and a half for a scooter, after they told us that our scooter was ready I ran across the mall to their kiosk and we watched an 18-year-old kid drive off with the scooter that was supposed to be for us, and their excuse was that "well, it was first come first serve only". Our elderly mother cannot make it around the entire Mall, and we watched three other people return scooters (even though we had been waiting for an hour and a half), only for the newly returned units to be given away to people who had just walked up (people who had just entered the mall).. therefore making their "first come first serve" policy seem like COMPLETE BS. After waiting and trying to get a scooter for almost 2 hours we finally left the mall. This place completely ruined our holiday shopping experience and I don't recommend it to anyone. The mall does not offer wheelchairs on Sundays so the only option available is this poor excuse of a company for anyone with mobility issues.
- KKKimDec 15, 20255.0I had an amazing shopping experience at the mall! It had everything I needed and more—whether I was looking for something specific or just browsing, I found it all. The variety of stores is fantastic, from big brands to unique boutiques. The layout is easy to navigate, and there are plenty of spots to take a break and recharge. I also loved the selection of restaurants and cafes; it's the perfect place to grab a bite after a shopping spree. Whether you’re looking for fashion, tech, or home goods, this mall has it all. Definitely my go-to spot for all my shopping needs!
Frequently Asked Questions About Grapevine Mills
What are the operating hours of Grapevine Mills?
Grapevine Mills is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 7:00 PM on Sunday. Individual store hours may vary.
Where is Grapevine Mills located?
Grapevine Mills is located at 3000 Grapevine Mills Parkway, Grapevine, TX 76051, USA.
What types of stores and brands can I find at Grapevine Mills?
Grapevine Mills features over 180 stores including Neiman Marcus Last Call, Michael Kors, Nike Clearance Store, Kate Spade, Under Armour Factory House, Saks OFF 5th, and many more.
What family-friendly entertainment options are available at Grapevine Mills?
Family attractions at Grapevine Mills include LEGOLAND Discovery Center, SEA LIFE Aquarium, Peppa Pig World of Play, Round 1 Bowling and Amusement, The Escape Game Dallas, and AMC Grapevine Mills 30 with Dine-In Theatres.
Does Grapevine Mills offer any special services for guests?
Yes, services include EVGO Electric Car Charging Stations, free parking, ATMs, wheelchairs, curbside pickup, gift cards, family and nursing restrooms, and the Grapevine Visitors Shuttle.
Are there any nearby dining options to Grapevine Mills?
Yes, nearby you can find multiple Sbarro locations offering pizza, Great American Cookies for desserts, and Cuppuccino Cafe for coffee and casual dining.
What nearby stores can complement my shopping experience at Grapevine Mills?
Nearby stores include the Toys"R"Us Outlet Center, Shoe Palace, THE LIMITED - Outlet, Charlotte Russe, Crocs at Grapevine Mills, and Steve Madden for additional apparel and footwear options.
Are there any museums or art attractions near Grapevine Mills?
Nearby, you can visit Meow Wolf Grapevine's The Real Unreal, an art museum offering unique and immersive exhibits.
Where can I find visitor assistance or guest services within Grapevine Mills?
Guest Services is located in the Management Office near Entry 4, next to Spencer's Gifts. They sell gift cards Monday to Friday from 8:30 AM to 5 PM and offer complimentary wheelchairs during those times.
Is Grapevine Mills suitable for visitors requiring special assistance?
Yes, Grapevine Mills is family-friendly and wheelchair accessible, offers complimentary wheelchairs, family and nursing restrooms, and welcomes service animals.