Your adventure starts here. When you’re stocking up for a hunt, preparing for some morning fishing, or embarking on a family camping trip, Bass Pro Shops is the first and only place you’ll need to stop. Against a stunning backdrop of wildlife displays and outdoor scenes, our showrooms house a huge selection of gear from all the industry’s top brands like Cabela's, RedHead, Lowrance, Under Armour, Columbia, Carhartt, Shimano, The North Face, Ascend, and more! We carry an excellent selection of clothing, shoes, and boots for men, women, and children as well. Come check out your local Grapevine Bass Pro Shops location now!
Mixed experiences with customer service; some staff were praised for being helpful and knowledgeable, while others were reported as rude or unhelpful.
Store Experience
Customers enjoyed the store's layout, cleanliness, and variety of products, but some noted issues with inventory and organization.
Product Quality
While many customers appreciated the selection and quality of products, there were complaints about high prices and stock shortages.
Online Pickup Issues
The online pickup process was criticized for being slow and poorly organized, leading to customer frustration.
DE
Dani Eng
Dec 30, 2025
5.0
This is my FAVORITE Bass Pro. I drive right past Fort Worth and Grand Prairie to return to this specific location. The customer service is outstanding. I came in believing that I knew what I wanted, and ended up purchasing something that was 2x more expensive and 2 more exciting than what I thought I wanted. I was treated with respect and felt appreciated for my business. Aaron and team mates made me feel welcome and the shopping process was so fun. Aaron helped match me with exactly what I was looking for, but better. I will be back very soon for next purchase!
DS
Donald S
Dec 30, 2025
1.0
Gun counter is a joke. Came in last night just trying to get hands on my new purchase. Two guys behind the counter six customers, and the guy ahead of me had been waiting an hour and a half. Guy behind him had been waiting an hour. Save yourself the trouble and go to academy in Lewisville.
And before some manager comments on how sorry they are, how about you Just staff a gun counter better???
KM
Kasandra Mendoza
Dec 28, 2025
5.0
I love coming to bass pro but I was highly disappointed in the service the customer
before me received from Mr.Kobe at the register. Upon the customer trying to pay Mr.Kobe attempted to speak to the customer in Spanish explaining he was learning the language via Duo Lingo(not relevant at all) and was confusing the customer on whether or not he could pay. The customer was getting ready to leave his items and not pay, in which we asked if he needed assistance and helped translate during which Mr.Kobe proceeded to maintain a condescending and rude attitude.
AK
Austin Klatt
Dec 20, 2025
1.0
extremely uncomfortable experience buying a firearm
bought a firearm online and went to pick it up, the first gentleman, Rodney, was extremely helpful and seemed genuinely friendly, he then had to help someone else and passed me off to Aaron. Aaron kept talking about shooting people, asking if I was a terrorist, kept insisting my ID was fake and asking where I bought it. It would be weird enough if he said any of these things once, but he said them all over and over again. I have bought a few firearms in my time and never had such a bizarre experience. Eventually Rodney came back, and cleared my sale. (Thanks Rodney!)
also to cap it all off the gun doesn't feed, go figure lol
PK
Priscilla KH
Dec 15, 2025
1.0
Bass Pro Shops – Online Pickup Review
The online pickup process is extremely slow and needs improvement. I waited 30 minutes!
When I arrived, I was the only customer waiting while the person ahead of me finished. By the time it was my turn, two more customers had arrived, and the associate took all three of our names and order numbers at once and called the warehouse to retrieve them.
A few minutes later, a second associate replaced the first one. At that point, another customer showed up for online pickup, and instead of handling that order separately, the new associate added this fourth order to our existing group. This meant the three of us who were already waiting had to wait even longer while the fourth order, added few minutes later, was located.
The lack of order or prioritization made the process feel inefficient and unnecessarily long. Online pickup should be faster and better organized, especially for customers who arrive earlier.
What kind of products does Bass Pro Shops in Grapevine offer?
Bass Pro Shops offers a wide selection of hunting, fishing, camping gear, clothing, shoes, and boots for men, women, and children from top outdoor brands.
What are the operating hours of Bass Pro Shops in Grapevine?
Bass Pro Shops in Grapevine is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Bass Pro Shops in Grapevine offer in-store and curbside pickup?
Yes, Bass Pro Shops provides both in-store and curbside pickup services for customers.
What payment options are accepted at Bass Pro Shops Grapevine?
They accept payment via American Express, Apple Pay, Cash, Check, Contactless Payment, Diners Club, Discover, Mastercard, Samsung Pay, Travelers Check, Visa, Debit Cards, and Credit Cards.
What special services or amenities are available at Bass Pro Shops?
The store features an archery range, dining options, rifle and pistol ranges, ATV and boat services, Tracker Boat Center, and gaming areas.
Are Bass Pro Shops facilities accessible to people with disabilities?
Yes, the Grapevine location has wheelchair accessible entrances, parking, and restrooms.
What brands can I find at Bass Pro Shops in Grapevine?
You can find top outdoor brands such as Cabela's, RedHead, Lowrance, Under Armour, Columbia, Carhartt, Shimano, The North Face, and Ascend.
Which nearby stores can I visit along with Bass Pro Shops for outdoor gear or shoes?
Nearby you can find Chacos and Saucony, which are shoe stores, and Outdoor World, which offers shopping including sporting goods and furniture.
Where can I find dining options near Bass Pro Shops in Grapevine?
Close to Bass Pro Shops, you can enjoy meals at Uncle Buck's Brewery & Steakhouse, Hallfords Bar and Grill, The Library Bar and Grill, Whataburger, Fuku, and Nathan's Famous hot dog restaurant.
Are there any nearby hotels convenient for visiting Bass Pro Shops Grapevine?
Yes, nearby accommodations include Residence Inn by Marriott DFW Airport North/Grapevine, Embassy Suites by Hilton Grapevine DFW Airport North, Embassy Suites Dallas - DFW Airport North Outdoor World, Marriott, and Residence Inn by Marriott - Grapevine.