Bass Pro Shops

4.5
6177 reviews

About

Sporting Goods StoreFishing StoreCamping StoreGun ShopCanoe StoreKayak StoreClothing StoreBass Pro Shops
Your adventure starts here. When you’re stocking up for a hunt, preparing for some morning fishing, or embarking on a family camping trip, Bass Pro Shops is the first and only place you’ll need to stop. Against a stunning backdrop of wildlife displays and outdoor scenes, our showrooms house a huge selection of gear from all the industry’s top brands like Cabela's, RedHead, Lowrance, Under Armour, Columbia, Carhartt, Shimano, The North Face, Ascend, and more! We carry an excellent selection of clothing, shoes, and boots for men, women, and children as well. Come check out your local Grapevine Bass Pro Shops location now!

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Bass Pro Shops
2501 Bass Pro Dr, Grapevine, TX
76051, United States

Hours

Reviews

4.5
6,177 reviews
5 stars
4,333
4 stars
1,135
3 stars
306
2 stars
138
1 star
265

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some staff were praised for being helpful and knowledgeable, while others were reported as rude or unhelpful.

Store Experience

Customers enjoyed the store's layout, cleanliness, and variety of products, but some noted issues with inventory and organization.

Product Quality

While many customers appreciated the selection and quality of products, there were complaints about high prices and stock shortages.

Online Pickup Issues

The online pickup process was criticized for being slow and poorly organized, leading to customer frustration.
  • DE
    Dani Eng
    Dec 30, 2025
    5.0
    This is my FAVORITE Bass Pro. I drive right past Fort Worth and Grand Prairie to return to this specific location. The customer service is outstanding. I came in believing that I knew what I wanted, and ended up purchasing something that was 2x more expensive and 2 more exciting than what I thought I wanted. I was treated with respect and felt appreciated for my business. Aaron and team mates made me feel welcome and the shopping process was so fun. Aaron helped match me with exactly what I was looking for, but better. I will be back very soon for next purchase!
  • DS
    Donald S
    Dec 30, 2025
    1.0
    Gun counter is a joke. Came in last night just trying to get hands on my new purchase. Two guys behind the counter six customers, and the guy ahead of me had been waiting an hour and a half. Guy behind him had been waiting an hour. Save yourself the trouble and go to academy in Lewisville. And before some manager comments on how sorry they are, how about you Just staff a gun counter better???
  • KM
    Kasandra Mendoza
    Dec 28, 2025
    5.0
    I love coming to bass pro but I was highly disappointed in the service the customer before me received from Mr.Kobe at the register. Upon the customer trying to pay Mr.Kobe attempted to speak to the customer in Spanish explaining he was learning the language via Duo Lingo(not relevant at all) and was confusing the customer on whether or not he could pay. The customer was getting ready to leave his items and not pay, in which we asked if he needed assistance and helped translate during which Mr.Kobe proceeded to maintain a condescending and rude attitude.
  • AK
    Austin Klatt
    Dec 20, 2025
    1.0
    extremely uncomfortable experience buying a firearm bought a firearm online and went to pick it up, the first gentleman, Rodney, was extremely helpful and seemed genuinely friendly, he then had to help someone else and passed me off to Aaron. Aaron kept talking about shooting people, asking if I was a terrorist, kept insisting my ID was fake and asking where I bought it. It would be weird enough if he said any of these things once, but he said them all over and over again. I have bought a few firearms in my time and never had such a bizarre experience. Eventually Rodney came back, and cleared my sale. (Thanks Rodney!) also to cap it all off the gun doesn't feed, go figure lol
  • PK
    Priscilla KH
    Dec 15, 2025
    1.0
    Bass Pro Shops – Online Pickup Review The online pickup process is extremely slow and needs improvement. I waited 30 minutes! When I arrived, I was the only customer waiting while the person ahead of me finished. By the time it was my turn, two more customers had arrived, and the associate took all three of our names and order numbers at once and called the warehouse to retrieve them. A few minutes later, a second associate replaced the first one. At that point, another customer showed up for online pickup, and instead of handling that order separately, the new associate added this fourth order to our existing group. This meant the three of us who were already waiting had to wait even longer while the fourth order, added few minutes later, was located. The lack of order or prioritization made the process feel inefficient and unnecessarily long. Online pickup should be faster and better organized, especially for customers who arrive earlier.

Frequently Asked Questions About Bass Pro Shops

What kind of products does Bass Pro Shops in Grapevine offer?

Bass Pro Shops offers a wide selection of hunting, fishing, camping gear, clothing, shoes, and boots for men, women, and children from top outdoor brands.

What are the operating hours of Bass Pro Shops in Grapevine?

Bass Pro Shops in Grapevine is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.