Your adventure starts here. When you’re stocking up for a hunt, preparing for some morning fishing, or embarking on a family camping trip, Bass Pro Shops is the first and only place you’ll need to stop. Against a stunning backdrop of wildlife displays and outdoor scenes, our showrooms house a huge selection of gear from all the industry’s top brands like Cabela's, RedHead, Lowrance, Under Armour, Columbia, Carhartt, Shimano, The North Face, Ascend, and more! We carry an excellent selection of clothing, shoes, and boots for men, women, and children as well. Come check out your local Garland Bass Pro Shops location now!
While many customers praised individual employees for their helpfulness and knowledge, there were numerous complaints about poor customer service, including unresponsive staff and long wait times.
Product Selection
Customers appreciated the wide variety of outdoor gear and products available, particularly in the fishing and hunting departments, though some noted a lack of specific items.
Store Experience
The store's atmosphere and layout received positive feedback, with many enjoying the decor and unique features like the aquarium, but some expressed frustration with the management and organization.
Issues with Appointments
Several customers reported negative experiences with scheduled services, particularly regarding the Santa's Workshop and firearm transactions, indicating a need for better management of appointments.
GE
Gabriel E.
6 days ago
2.0
I had a good experience buying a product. However, I came a week later after calling to confirm they could help me with an accessory installation. Sadly, despite buying the main product and accessory in the store, once I arrived they said they could not help.
JJ
Jen
Dec 26, 2025
5.0
Came in for a Christmas gift and the cashier named Dee was so sweet and gave wonderful customer service!! She was also fast and efficient! I will definitely be back to shop because of her. Thank you for your wonderful customer service Dee!
LB
London Bonner
Dec 23, 2025
5.0
Krista was an AMAZING help. we could not get someone to help us in the hunting department and she did! Even though she wasn’t in the hunting department she went all over the store to find help for us!!! Just an amazing person all around!!
MA
Mike Adams
Dec 16, 2025
3.0
Not as much fun to shop here as it used to be. About half of the items in the shooting and archery department are either locked onto the display or in locked plastic cases. If you want to look at something, you will need to wait until one the associates can get free to help you. I guess you can’t blame them, but if theft is that big of an issue, hire more loss prevention personnel. Don’t make the paying customer leave without buying because they had to wait for an extended period of time. I guess it’s just the day we live in now.
SS
Stephen Shykes
Dec 5, 2025
1.0
Very bad experience. Let me just say that initially we were going to do an individual appointment with the Santa's Workshop and pay for a package. We had scheduled a date on Saturday 12/6 for a photo shoot with Santa and my 1 year old daughter (1st xmas). Later we cancelled as my sister and husband were going to the same Santa today 12/5. They were going to pay for package for their kids and had scheduled 3 15 minute sessions for her kids and wanted us to take one of them. So we cancelled the Saturday appointment and came with them today. We were promised 3 separate appointments as there were 3 different family's 15mins each. When we got there they put us all together and did 3 really quick photos all of the same. We were wanting all of us to be individual but no they decided to crunch out sessions into 1. Then we were told that the one photo we got was it and if we wanted to do more then we would need to schedule another time as this was the free photo they gave us. I wasn't even wanting to do the free photo I wanted to pay for a package but this lady behind the camera was more concerned about getting family's in and out regardless on if 15 mins were up. Second the Santa was not a good Santa. Refusing to hold children or in our case a 1 yr old. "I don't do babies" was the term used. At the end of the day we got one crappy photo that I am going to have to work to edit to remove each family's children and replace them with theirs. Terrible I have to doctor a photo for my baby's first Xmas photo. All this talk about the pass pro Santa being amazing. Yeah right...
What types of products can I find at Bass Pro Shops in Garland?
Bass Pro Shops offers a wide selection of outdoor gear including hunting, fishing, and camping equipment from top brands like Cabela's, RedHead, Columbia, and The North Face, as well as clothing, shoes, and boots for the whole family.
What are the store hours for Bass Pro Shops in Garland?
Bass Pro Shops is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sundays from 10:00 AM to 7:00 PM.
Does Bass Pro Shops in Garland offer pickup services?
Yes, they offer both in-store pickup and curbside pickup services.
What payment options are accepted at Bass Pro Shops in Garland?
They accept various payment options including American Express, Visa, Mastercard, Discover, cash, checks, contactless payments, Apple Pay, Android Pay, Samsung Pay, and travelers checks.
Is Bass Pro Shops in Garland wheelchair accessible?
Yes, the store has wheelchair accessible entrance, parking, and restrooms.
What recreational services does Bass Pro Shops in Garland offer?
They offer services such as an archery range, dining, ATV, boat service, Tracker Boat Center, and gaming.
Where is Bass Pro Shops located in Garland?
Bass Pro Shops is located at 5001 Bass Pro Dr, Garland, TX 75043.
What dining options are available near Bass Pro Shops Garland?
Nearby dining includes Vila Brazil - Garland (Brazilian steakhouse), Texas Land & Cattle Steak House, Primo's Lake Ray Hubbard (Tex-Mex), Flying Saucer Draught Emporium (pub and bar), County Line BBQ, Hooters (American restaurant and sports bar), Sofranos Bar & Restaurant, Dickey's Barbecue Pit, and Cicis Garland (pizza).
What nearby shopping options are there around Bass Pro Shops in Garland?
Nearby shopping includes Saucony (shoe store), Sunglass Outfitters by Sunglass Hut, American Pawn & Jewelry, Rocking Bobbin Quilt Shop (fabric and crafts), and Suq Vapory (tobacco and e-cigarette store).
Are there any accommodations near Bass Pro Shops in Garland for visitors?
Yes, nearby accommodations include Holiday Inn Express & Suites Garland E - Lake Hubbard I30 and The Lanai on Faulkner Point Cove landmark and historical building.