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JCPenney

4.2
(2143 reviews)

Business Details

2607 Preston Rd, Frisco, TX
75034, United States
(972) 712-2707

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Frisco, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2607 Preston Rd, Frisco, TX
75034, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.2
2,143 reviews
5 stars
1,163
4 stars
574
3 stars
197
2 stars
62
1 star
147
  • AR
    Anna Rehfuss
    1 day ago
    1.0
    We were shopping and everything was great except for a misunderstanding at checkout. Our cashier Saras told us we would save nearly half our purchase if we signed up for the rewards. I asked if it was just an account and she said yes so I was like why not. Then we have to put in some sensitive info and I’m like wait is this a credit card? She said yes and I immediately cancelled. She refused to cancel the process for a while, trying to force us to sign up. Saying over 10 times it’s free. We kept politely declining, quite literally a collective 15 times as she looked at each of us repeatedly telling us to complete the sign up bc it’s only another 30 seconds. It was extremely unprofessional and uncomfortable. Besides that she was good.
  • JC
    julie Craig
    Mar 20, 2026
    1.0
    I went to have headshot to have done, I paid 85.00 for only 1. The lady, that took the photo, was very nice, I would give her a 5. My photo, came thru a 3rd party, it looked nothing like the photo, that was taken in the JC penny studio. The photo, could not be uploaded to any site. The FBI, that had JCPenney to give, them all the pictures that they taken of me, for whatever reason they needed them. I assume to, they have been trying to see, if that security guard that got killed in Dallas children hospital, parking garage, on that Wednesday, did we have any ties to one another?
  • AC
    adrien cole
    Mar 11, 2026
    5.0
    Quick stop for a cologne atomizer. They multiple in stock and I didn't have to look far. Employees were helpful and nice.
  • RK
    Richard King
    Mar 9, 2026
    5.0
    Consistently the best JCP I've ever been to, I always received amazing service, props to the manager here!
  • SW
    Stacey Wilkinson
    Mar 1, 2026
    3.0
    Given that this location is near the HQ, I would expect this store to be a flagship but it's in desperate need of a remodel. The dressing rooms and bathrooms are in poor condition. The store is always incredibly warm. The Fairview location is the same as well. I hate trying on clothes because it gets so hot. I'm also very disappointed that they changed the Xersion workout leggings. The style they have had for the past 5+ years were perfect. I do not not like the new material they use now. They still have great sales and rewards and it's a great place to find affordable dress clothes for my 17yo son. It's one of my go to stores for casual wear

Frequently Asked Questions About JCPenney

What types of products can I find at the JCPenney in Frisco, TX?

JCPenney in Frisco offers a wide selection including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for the JCPenney at Stonebriar Mall?

The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from JCPenney

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Certified April 05, 2026Yext Knowledge Graph
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