Windsor

2.8
131 reviews

About

Clothing StoreWomen's Clothing StoreShoe StoreJewelry StoreLingerie StoreFashion Accessories Store
Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous, on-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Frisco to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at Stonebriar Centre.

Location

Windsor
2601 Preston Road, Frisco, TX
75034, United States

Hours

Reviews

2.8
131 reviews
5 stars
50
4 stars
4
3 stars
7
2 stars
6
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing dissatisfaction with their interactions.

Staff Performance

While some employees received praise for their helpfulness, many others were criticized for their negative attitudes and lack of professionalism.

Store Management

The store management was frequently mentioned as a source of frustration, with complaints about their handling of customer issues and overall demeanor.

Product Quality

Customers reported disappointment with the quality of clothing, describing it as cheap and not worth the price.

Shopping Experience

Long wait times for fitting rooms and early closing times for dressing rooms were common complaints, negatively impacting the overall shopping experience.
  • CJ
    Cheyanne Jimenez
    Dec 11, 2025
    5.0
    Most organized Windsor I have been to! Queen was such a great help in trying to help me find my outfit for the night. Will be returning to this location!
  • BC
    Brooklynne Cunneen
    Nov 12, 2025
    1.0
    All the workers were rude, bad attitudes, unhelpful, and honestly should just be fired. Wasted our time, and didn’t even buy anything because of them. It seemed like all the other customers were uncomfortable as well. Windsor please think about getting better workers.
  • VL
    Vanessa Lazo
    Oct 14, 2025
    1.0
    Just rude. I walked in 10 mins before closing just to look. Never noticed this store before. Nothing in my hands. Cashier/girl in charge yells we are closing. I was just looking to take a lap that was less than a min.
  • MG
    Michael Gordon
    Oct 4, 2025
    1.0
    Not going to name drop. Whoever is the manager needs to check there employees
  • JL
    Jade Love
    Oct 1, 2025
    1.0
    Horrible customer service from the black lady at the cashier, bad attitude, throwing things in the bag, her tone of voice, we were shopping for my daughter’s homecoming dress and our last time shopping there, I’m glad we didn’t spend more money because I was about to get more then 10 items for myself plus my daughter’s dress and shoes. We were wondering what we did wrong, that’s how bad the service was towards my family. She was even rude to my husband throwing the receipt at him basically. Corporate needs to get involved at this location asap. I don’t have a picture but we went on a Tuesday.

Frequently Asked Questions About Windsor

What types of clothing does Windsor in Frisco offer?

Windsor offers glamorous, on-trend styles for special occasions, including formal dresses, bustiers, cargo pants, cocktail dresses, and attire for events like weddings, graduations, and date nights.

Where is Windsor located?

Windsor is located at 2601 Preston Road, Frisco, TX 75034, inside Stonebriar Centre.