Business Details
About
Clothing StoreWomen's Clothing StoreShoe StoreJewelry StoreLingerie StoreFashion Accessories Store
Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous, on-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Frisco to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at Stonebriar Centre.
Location
Hours
Reviews
2.8
130 reviews
5 stars
49
4 stars
4
3 stars
7
2 stars
6
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with their treatment.
Management Issues
Several customers criticized the store management for poor customer service practices and lack of support for employees, leading to a negative shopping experience.
Product Quality
Customers noted disappointment with the quality of clothing, describing items as cheaply made and not worth the price.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and positive attitudes, indicating that experiences can vary significantly.
Long Wait Times
Many customers reported long wait times for fitting rooms and checkout, contributing to frustration during busy shopping periods.
- BCBrooklynne CunneenNov 12, 20251.0All the workers were rude, bad attitudes, unhelpful, and honestly should just be fired. Wasted our time, and didn’t even buy anything because of them. It seemed like all the other customers were uncomfortable as well. Windsor please think about getting better workers.
- VLVanessa LazoOct 14, 20251.0Just rude. I walked in 10 mins before closing just to look. Never noticed this store before. Nothing in my hands. Cashier/girl in charge yells we are closing. I was just looking to take a lap that was less than a min.
- JLJade LoveOct 1, 20251.0Horrible customer service from the black lady at the cashier, bad attitude, throwing things in the bag, her tone of voice, we were shopping for my daughter’s homecoming dress and our last time shopping there, I’m glad we didn’t spend more money because I was about to get more then 10 items for myself plus my daughter’s dress and shoes. We were wondering what we did wrong, that’s how bad the service was towards my family. She was even rude to my husband throwing the receipt at him basically. Corporate needs to get involved at this location asap. I don’t have a picture but we went on a Tuesday.
- MWMary WillardSep 26, 20251.0Manager whome I believe is named Quita is an absolutely unqualified and a rotten apple. As a business owner this is someone who will cost this company SO MUCH money with her negative and rude attitude towards other staff and customers. There is no staff that should have to tolerate the attitude and disrespect I witnessed as a customer. Absolutely insane
- OJOlivia JohnsonSep 24, 20251.0I tried on 5 pieces today. 2 we’re on hangers and the rest were folded on display. When I finished trying on, I hung the 2 back on hangers. Then I put the 2 with the go back items. I asked the girl in the plaid blazer and doc martens what to do with the items that didn’t have hangers and explained that they came with no hangers and she just looked at me with a blank stare and said , “ok” then walked away. I work retail so I was just honestly baffled by that behavior. To just dismiss someone when they just want to put items away is insanely disrespectful and I don’t plan on coming back here.
Frequently Asked Questions About Windsor
What types of clothing does Windsor in Frisco offer?
Windsor offers glamorous, on-trend styles for special occasions, including formal dresses, bustiers, cargo pants, cocktail dresses, and attire for events like weddings, graduations, and date nights.
Where is Windsor located?
Windsor is located at 2601 Preston Road, Frisco, TX 75034, inside Stonebriar Centre.
What are the store hours for Windsor in Frisco?
Windsor is open Monday through Thursday from 11am to 8pm; Friday and Saturday from 11am to 9pm; and Sunday from 12pm to 6pm.
How can I contact Windsor in Frisco?
You can contact Windsor at +1 888-495-4957 or via email at store181@windsorstore.com.
Does Windsor have an online presence?
Yes, Windsor has a website and social media accounts including Pinterest, TikTok, YouTube, Facebook, and Instagram (@windsorstore).
Are there other fashion stores near Windsor in Stonebriar Centre?
Yes, nearby fashion stores include Chico's, Garage, PINK by Victoria's Secret, Soma, Life Uniform, Abercrombie & Fitch, Justice, and Lovisa jewelry store.
What beauty and spa services are near Windsor?
Nearby beauty and spa services include VISIBLE CHANGES hair salon and Renew Beauty Med Spa, as well as LUSH cosmetic and beauty supplies stores.
Where can I find dining options near Windsor?
Dining options near Windsor include Carlo's Bakery, Tacos Y Mas, Wasabi Sushi, Dallas Taco, and Crepe Delicious.
Are there automotive services near Windsor at Stonebriar Centre?
Yes, nearby automotive services include Royal Blue Mobile Car Wash, Ecoshine Auto Detailing, and Eco Car Spa at Stonebriar Mall.
What types of accessories and specialty stores can be found near Windsor?
Nearby accessory and specialty stores include ZAGG Stonebriar Mall for electronics and mobile phones, Calendar Club for toys, and Paper Destiny for cards and stationery.