Business Details
About
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
560 reviews
5 stars
318
4 stars
130
3 stars
56
2 stars
20
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of the staff, there were several reports of poor customer service experiences, including rude interactions and issues with returns.
Product Selection
Customers appreciated the variety of shoe options available, though some noted limitations in specific sizes and styles, particularly in men's shoes.
Store Cleanliness
The store was generally described as clean and well-maintained, but there were complaints about unsanitary conditions in the restrooms.
Checkout Experience
Several reviews highlighted long wait times at checkout due to insufficient staffing, indicating a need for better management of customer flow.
- VMVenkataprathap Molakalapalli4 days ago5.0Good collection and reasonable prices, staff were friendly and welcoming.
- ABAlma BowenDec 29, 20255.0Customer's Service at DSW is easy and fast. I usually buy on line, because I find shoes I like and I keep them, but if I need to return the items, they they don't make a problem out of it. I like them.
- PSPat SweattDec 13, 20255.0Purchasing boots for my mom....mission accomplished!!!!!
- VPVibin ParolDec 6, 20255.0My online order got mixed up between the Allen location and the Frisco store, but Jillian from the Frisco store truly saved the day. She went above and beyond — called the Allen store to cancel the duplicate order, helped me find the exact same items here in Frisco, and even informed me about the ongoing HAULIDAYS coupons, applying them to help me save money. Despite it being a busy Saturday, she patiently handled everything and made the whole experience smooth and stress-free. Exceptional service — Jillian deserves a shout-out!
- HHHanifahNov 22, 20254.0Took my mom so I could buy her some shoes. They had some slip Dr. Schols, so I got her 2 pair (black and tan) 30% off
Frequently Asked Questions About DSW Designer Shoe Warehouse
What brands of shoes and accessories does DSW Designer Shoe Warehouse offer?
DSW offers over 25,000 pairs of shoes and accessories for men, women, and kids from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, and Vince Camuto.
What are the store hours for DSW Designer Shoe Warehouse in Frisco, TX?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM. On holidays like November 23, 2025, it is open from 10:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup or delivery?
DSW offers in-store pickup but does not offer delivery services.
Where is DSW Designer Shoe Warehouse located?
It is located at 3333 Preston Road, Center at Preston Ridge, Frisco, TX 75034, USA.
What payment options are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Does DSW Designer Shoe Warehouse have any special services or programs?
Yes, they offer in-store pickup and shoe donation services. They also have a free rewards program called DSW Rewards that offers perks and certificates.
How can I contact DSW Designer Shoe Warehouse in Frisco?
You can call them at +1 972-668-4510 or email info@dswinc.com for inquiries.
Are there any nearby stores where I can find pet supplies when visiting DSW Designer Shoe Warehouse?
Yes, PetSmart is located nearby and offers pet grooming and pet supplies, making it convenient to shop for your pets along with footwear and accessories at DSW.
What nearby stores can I visit for additional fashion and discount shopping?
Nearby stores like Ross Dress for Less, TJ Maxx, Stein Mart, and Five Below offer clothing, shoes, and discount shopping opportunities close to DSW.
Are there any health and medical facilities close to DSW Designer Shoe Warehouse in Frisco?
Yes, several health centers like Banfield Pet Hospital, The Neuro & Spine Wellness Center, OmniLife Wellness, and Frisco Surgery Center are nearby, which could be useful if you have appointments before or after visiting DSW.