Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Friendswood, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,493 reviews
5 stars
836
4 stars
373
3 stars
151
2 stars
46
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were reported as rude or unprofessional.
Product Quality
Customers noted a decline in product quality compared to previous years, leading to dissatisfaction.
Store Organization
Feedback indicated issues with store organization and cleanliness, making it difficult for customers to find items.
Sales and Deals
Many customers appreciated the good sales and deals available, highlighting the value for money.
Staffing Issues
Several reviews mentioned a lack of staff, leading to long wait times and slow service during busy periods.
- CGClynn GoNov 15, 20255.0Because of the immediate and professional service provided by Roman. Ask for his assistance and you won't be disappointed!
- MSMarci StrawnNov 14, 20251.0It appears I will never spend another dime here. I guess after telling the cashier I didn’t want to come back for a refund and she promised it would drop off but here we are. This store is pathetic!! No one answers the phone and when they do they don’t return phone calls. What a shame I hat to blast you to get your attention. I want my money back!! I suggest you start returning your phone calls
- EGEral GrantOct 10, 20255.0The jewelry department service and value was excellent
- AHAnitra HallSep 28, 20255.0Easy to make my return.
- JAJennifer AndersonSep 8, 20255.0Great Labor Day deal
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Friendswood offer?
JCPenney offers a wide selection including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for the JCPenney at Baybrook Mall?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping options?
Yes, JCPenney provides both free shipping and curbside pickup services.
What payment methods are accepted at JCPenney Friendswood?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is the JCPenney store in Friendswood wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms.
Where is the JCPenney store in Friendswood located?
It is located inside Baybrook Mall at 100 Baybrook Mall, Friendswood, TX 77546.
Are there any nearby clothing stores to JCPenney where I can shop for children’s apparel?
Yes, The Children's Place is a nearby children's clothing store where you can find apparel for kids.
What dining options are available near JCPenney at Baybrook Mall?
Nearby dining options include Wetzel's Pretzels, Starbucks, Grand China Buffet, and Marble Slab Creamery, offering snacks, coffee, Chinese cuisine, and desserts respectively.
Are there any beauty and cosmetic stores close to JCPenney?
Yes, Sephora, Oro Gold Cosmetics, Charlotte Tilbury, and Friendswood Spa Center are nearby beauty and cosmetic stores and salons.
How can I access JCPenney at Baybrook Mall via public transit or other landmarks?
You can find JCPenney inside Baybrook Mall, near familiar stores like T-Mobile and The Children's Place, which helps in locating it within the mall environment.