Baybrook Mall

4.5
16513 reviews

About

Shopping MallGGP Inc.
Baybrook Mall is the preferred shopping center in the Southeast Houston metro area. Bring your friends and family to explore famous brands and the world's best retailers. Dine in the vibrant and exciting environment of one of the full-service options including restaurants with outdoor seating, then head over to shop at our stores filled with today's hottest items.

Details

  • [Free/Paid] wi-fiNot available

Location

Baybrook Mall
500 Baybrook Mall Drive, Friendswood, TX
77546, United States

Hours

Reviews

4.5
16,513 reviews
5 stars
11,124
4 stars
3,812
3 stars
1,087
2 stars
200
1 star
290

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Many customers expressed frustration over the new paid parking policy, particularly near restaurants, which they feel detracts from the overall experience.

Cleanliness

The mall is frequently noted for being clean and well-maintained, contributing positively to the shopping experience.

Variety of Stores

Customers appreciate the wide variety of shops and dining options available, making it a popular destination for shopping and entertainment.

Crowded Atmosphere

Several reviews mention that the mall can get very crowded, especially during weekends and holidays, which can make parking and navigating the space challenging.
  • CG
    Carol Gaytan
    Jan 2, 2026
    3.0
    Gets crowded. Not many places to sit down inside mall. Lots of perfume. Very busy place on holidays. Loads of places to sit outside, especially by the restaraunts. Seems most stuff in stores has been picked over.
  • CC
    Calmurself
    Jan 2, 2026
    5.0
    This place has been open since I was a teenager. And I'm 52 now!!! It's definitely way bigger as they added onto it , and it's absolutely awesome! It's always usually crowded and has high-end shops and shops for every budget.
  • EW
    E. W.
    Jan 1, 2026
    4.0
    My son and I went there a number of years when I was seeing him in Houston area. The mall is nice, but the gazebo area can be pell mell on Friday and Saturdays. Be very careful in that area. Why I am bringing this up? I am mentioning it, because many of the latino/hispanic families there are quite prejudiced against other ethnicities. A latino family tried to start a fight with me and my son, and it almost got very bad quick. The fact, that my son is half Hispaniic (his mother was Peruvian), did not help as he is white skinned. Please be careful of the latino thugs there. I have had to work very hard to forgive and forget that latino family that evening.
  • JM
    James McGarvey
    Dec 21, 2025
    5.0
    Genuinely the nicest, most comprehensive and well structured mall in the Houston area. Everything you need in a very walkable space with family friendly play areas and eateries everywhere. Clean, safe, and convenient. Even if you dislike malls as I do, this one is quite bearable :) I must say, I dislike the new paid parking by the resteraunt though.
  • MM
    Matthew Mamo
    Dec 16, 2025
    1.0
    Baybrook mall is now charging for preferred parking and moved all their handicap parking in that area to the other end of the parking lot. I had a reservation at a local restaurant at the mall but ended up canceling after I tried parking and decided I wasn't willing to pay for parking. Unfortunately the restaurant apologized profusely and stated that it was mall management that made the chamges and didn't consult the tenants. Until such time as mall management changes their parking policy I will not be shopping at the mall again. I just refuse to pay for parking when other retailers don't charge parking and shopping online is much cheaper and convenient why would i just want to throw my money away? How can someone open a brick and mortar location and expect to do business with no free parking available. Are they expecting people to walk? But hey, mall management is trying to soften the blow for this money grab by giving 10% of the revenues to a non profit. Can I spend your money now?

Frequently Asked Questions About Baybrook Mall

Where is Baybrook Mall located?

Baybrook Mall is located at 500 Baybrook Mall Drive, Friendswood, TX 77546, USA.

What are the regular opening hours of Baybrook Mall?

Baybrook Mall is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.