JCPenney

4.1
1217 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fairview, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
301 Stacy Rd, Fairview, TX
75069, United States

Hours

Reviews

4.1
1,217 reviews
5 stars
707
4 stars
240
3 stars
105
2 stars
42
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during returns and checkout.

Product Quality

Customers expressed disappointment with the quality of clothing and accessories, often comparing them unfavorably to competitors.

Salon Experience

Theresa Flores received consistent praise for her exceptional hair styling services, with many customers recommending her.

Store Environment

The store was frequently described as hot and uncomfortable, impacting the shopping experience negatively.

Checkout Process

Customers reported long wait times at checkout, with insufficient staff to handle busy periods.
  • RB
    Rean B
    Nov 1, 2025
    1.0
    My teenage son bought a pair of dress pants from this store. He felt shy about trying them in the men’s fitting room, so we brought them home to try on. Once he did, we realized they were a bit tight around the waist. Within three days of purchase, we returned to the store to exchange or return them. The pants were neatly folded back in their original packaging, with the tags and size strip still intact, and we had the receipt showing the purchase was made only three days prior. At the return counter, the sales associate refused to accept the return, claiming the pants smelled like food. I was taken aback by this insensitive and biased remark. It was both rude and offensive, and it seemed to come from a place of prejudice.
  • MK
    MASUD KABIR
    Oct 19, 2025
    5.0
    Good collection of garments and accessories. Price is reasonable.
  • ES
    Eileen Stagg
    Oct 7, 2025
    5.0
    Just want to give a 'shout out' to my wonderful hairdresser, Georgia, at JCP Fairview salon. She is very experienced with different styles and can just do wonders even with straight hair like mine. When you want to get a great styling, visit Georgia. She will make your day and you will be very pleased with the results.
  • SS
    Sue Sayers
    Sep 20, 2025
    5.0
    Theresa Flores has been my stylist for about 5 years now and She is the BEST. Theresa listens to what you want and makes it happen. I am very particular about my color and hair style and she nails it every time. Thank You Theresa 😊
  • MS
    Melinda Strader
    Sep 18, 2025
    5.0
    My salon stylist is Theresa Flores. She is excellent and an award winner! Theresa has been styling not just my hair but my mom’s and my daughter’s for years. We each have different types of hair but she always does a great job cutting, coloring our hair listening and following through. If you are looking for a new stylist stop here and call the salon to set an appointment with Theresa. You will not be disappointed. I love Theresa!!❤️❤️❤️

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Fairview, TX offer?

JCPenney offers kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products, including skincare and makeup.

What are the operating hours of JCPenney in Fairview?

JCPenney is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.