Business Details
About
Watch Store
Deutsch & Deutsch is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Deutsch & Deutsch
8889 Gateway Boulevard West, Suite 1840, EL PASO, TX
79925, United States
Hours
Reviews
4.8
334 reviews
5 stars
300
4 stars
15
3 stars2
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service, highlighting staff members like Priscilla, Roger, and Bonnie for their professionalism, knowledge, and attentiveness.
Product Quality
The quality of the jewelry and watches received high marks, with many customers expressing satisfaction with their purchases and the craftsmanship of the items.
Personalized Experience
Reviewers appreciated the personalized shopping experience, noting that staff took the time to understand their needs and preferences without being pushy.
Store Atmosphere
The store's atmosphere was described as warm and welcoming, contributing to a luxurious shopping experience.
Communication
Customers noted excellent communication throughout the purchasing process, with staff keeping them informed and updated on their orders.
- DEDigital Success EnterprisesNov 8, 20251.0Did not have anyone to replace a watch battery for a Tag, they wanted me to leave my watch there and wait a week. Surprised that a high end place like this did not have anyone available to take care of something so simple like changing a watch battery.
- BFBrendan FinnNov 1, 20255.0Awesome service! Mariana was extremely knowledgeable about the different options and the process to help me get my dream watch. The sales associates were very welcoming and friendly. I will definitely be back.
- HPHerbert PielOct 30, 20255.0I visited Deutsch & Deutsch for a new Rolex, and had a great retail experience! Jessica helped me during my visit, and she went above and beyond. She was patient, friendly, and extremely knowledgeable about every model we looked at. It’s clear she genuinely enjoys helping customers find the right piece, and that made a big difference for me. I ended up being added to the waitlist for two 41mm Datejust with the blue and mint dials, which I know can take some time to come in, but Jessica made the whole process exciting. This will be my first major watch purchase, and it’s something very personal to me since my dad always dreamed of owning a Rolex but never got the chance before he passed away. Finally being able to start this collection feels special, and Jessica made it feel even more meaningful. Because of how well I was treated, I’m planning to come back soon to look for a piece for my wife too. Great atmosphere, professional staff, and truly first-class service all around. I left feeling confident that I’m in great hands and can’t wait for the call that my Rolex's have arrived! Exciting!
- KKKayOct 19, 20255.0Miriam is the goat! She was incredibly friendly and professional and she went above and beyond to help me find my dream watch. Will definitely be back and highly recommend asking for Miriam!
- JMJessica MontionOct 15, 20255.0From the moment I walked into Deutsch & Deutsch, I knew I was in the right place. The entire team was warm, knowledgeable, and genuinely invested in helping me find the perfect piece. The selection of fine jewelry and luxury timepieces is breathtaking — everything from classic elegance to stunning modern designs. What truly sets Deutsch & Deutsch apart is their exceptional customer service. They take the time to understand what you’re looking for and make thoughtful recommendations without any pressure. Every detail, from the presentation to the personalization, shows how much they value their customers and their craft. Whether you’re celebrating a milestone, choosing an engagement ring, or simply treating yourself, Deutsch & Deutsch delivers a luxury experience that feels personal and memorable. I left feeling confident, appreciated, and absolutely thrilled with my purchase. I can’t recommend them highly enough — they’ve earned a lifelong customer!
Frequently Asked Questions About Deutsch & Deutsch
What is Deutsch & Deutsch's specialty and affiliation with Rolex?
Deutsch & Deutsch is part of the worldwide network of Official Rolex Retailers, authorized to sell and maintain Rolex watches.
Where is Deutsch & Deutsch located?
Deutsch & Deutsch is located at 8889 Gateway Boulevard West, Suite 1840, El Paso, TX 79925, USA.
What are the store hours for Deutsch & Deutsch?
Deutsch & Deutsch is open Monday through Saturday from 11:00 AM to 7:00 PM and is closed on Sundays.
What is the contact number for Deutsch & Deutsch?
You can reach Deutsch & Deutsch at +1 915-730-6162.
Does Deutsch & Deutsch have a website and social media presence?
Yes, their website is https://www.deutschjewelers.com/ and their Instagram handle is @deutschanddeutschjewelers.
What languages are spoken at Deutsch & Deutsch?
The staff at Deutsch & Deutsch speak English.
What kinds of stores and services are near Deutsch & Deutsch?
Nearby are Bath & Body Works (beauty products), LaserAway (skin care), Grimaldi's (Italian restaurant), Sleep Number (mattress store), and several others including restaurants, clothing stores, and entertainment venues.
Are there dining options near Deutsch & Deutsch for before or after your visit?
Yes, several nearby restaurants include Grimaldi's (Italian), Crazy Crab (seafood), Menchie's Frozen Yogurt, La Madeleine French Bakery & Café, Chuy's Mexican Restaurant, and Bricktown Tap House & Kitchen.
Can customers enjoy shopping at other stores near Deutsch & Deutsch?
Yes, nearby shopping options include The Fountains at Farah shopping center, Versona (women's clothing and fashion accessories), Nordstrom Rack, LOFT, and Las Fuentes Mall.
How can visiting the nearby The Promenade Ice Pond enhance your experience around Deutsch & Deutsch?
The Promenade Ice Pond offers ice skating and entertainment, making it a great activity to enjoy before or after visiting Deutsch & Deutsch for watch shopping or maintenance.