Business Details
About
Shopping Mall
Cielo Vista Mall® is El Paso’s main shopping destination and is situated on the East Side of El Paso. It serves the nearby communities of Socorro, Fabens, Ft. Bliss and the International City of Juarez, Mexico. It is a wonderful climate controlled indoor shopping mall and home to over 140 specialty stores such as Dillard’s, Apple Store, Michael Kors, Sephora, Forever 21, lululemon and H&M. Cielo Vista Mall® is also home to other specialty shops ranging from jewelry, men/women/children apparel to shoes and accessories. The mall features several sit down restaurants such as Olive Garden and Hooter’s plus several eateries including Chick Fil A. You can also catch the latest movie releases at the multi screen Cinemark Theater complex located in the west outer parking lot. The mall is easily accessible off Interstate 10 & Hawkins Blvd. (Exit 26). From the entire team at Cielo Vista Mall®, “Bienvenidos” and hope to see you soon!
Location
Hours
Reviews
4.4
9,307 reviews
5 stars
5,755
4 stars
2,378
3 stars
808
2 stars
162
1 star
204
What are people saying?
AI-generated from recent customer reviews
Variety
Customers appreciate the wide range of stores and options available at the mall.
Customer Service
Feedback on customer service is mixed; while some praise the staff, others report rude interactions, particularly with kiosk vendors.
Cleanliness
The mall is generally described as clean, but some reviews mention areas needing attention, particularly restrooms.
Parking
Parking can be challenging, especially during busy times, leading to some frustration among visitors.
Atmosphere
The mall is seen as vibrant and lively, though some feel it is losing its charm and needs updates.
- ESEder Silva2 days ago5.0Mucha variedad, buenos precios y excelente atención
- RBrobert barrios5 days ago4.0Beautiful place, gorgeous Santa place. Everything you want n can give for Christmas n any time. I bought a pinkie at one of the small jewelry kiosks. Price was reasonable.
- EPelvin padilla6 days ago5.0One mall left , many stores , overall great experience
- MVManny VelasquezNov 17, 20253.0too crowded, holiday in Mexico so looks like our neighbors to the south were here shopping.
- GGGabriel GuzmanNov 4, 20251.0Palenque restaurant was good Mexican food for mall prices. Nothing special. Lava cake desert was frozen.🤔
Frequently Asked Questions About Cielo Vista Mall
What is Cielo Vista Mall known for?
Cielo Vista Mall is El Paso's ultimate indoor destination for shopping, dining, entertainment and more, featuring over 140 specialty stores including Macy's, Dillard's, Apple Store, and Cinemark Theatres.
What are the mall hours of operation?
Cielo Vista Mall is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM. Individual store hours may vary.
Does Cielo Vista Mall offer any pickup or delivery services?
Yes, the mall offers in-store pickup, curbside pickup, delivery, and no-contact delivery services for customer convenience.
Are there dining options available at Cielo Vista Mall?
Yes, the mall has several sit-down restaurants like Olive Garden and Hooters, as well as eateries including Chick-fil-A and various specialty food shops.
Is Cielo Vista Mall accessible and family-friendly?
Yes, the mall provides free parking, handicap parking, stroller rentals, public restrooms, a play area, family restrooms, and amenities like complimentary Wi-Fi and phone charging stations.
What loyalty or rewards programs does Cielo Vista Mall offer?
Cielo Vista Mall offers the Simon+ loyalty rewards program where customers can join to earn rewards and access special deals.
What languages are spoken or supported at Cielo Vista Mall?
Cielo Vista Mall supports both English and Spanish to accommodate a diverse range of customers.
Can you tell me about nearby dining options outside the mall?
Near Cielo Vista Mall, you can enjoy Spasso Ice Cream, which is an ice cream shop, Italian restaurant, and pizza restaurant, perfect for a dessert or meal before or after shopping.
Are there any nearby legal services close to Cielo Vista Mall?
Several legal service providers like Jessica Llompart and Carrie Bernard are located near Cielo Vista Mall, which might be convenient for customers needing legal assistance during their visit.
Is there convenient access to transportation or airports near Cielo Vista Mall?
Yes, Port oasis cielo vista Moll, which serves as an airport, is located nearby, making travel to and from the mall easy for visitors.