JCPenney

4.1
728 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Denton, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2201 S Interstate 35 E, Denton, TX
76205, United States

Hours

Reviews

4.1
728 reviews
5 stars
374
4 stars
170
3 stars
101
2 stars
24
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others, particularly management, are reported as rude and unprofessional.

Store Experience

Many customers express frustration with long wait times at checkout due to insufficient staff, and some report issues with product availability and pricing discrepancies.

Product Selection

Customers note a dwindling selection of items, particularly in men's clothing, and express disappointment in the store's overall inventory compared to online offerings.

Cleanliness and Organization

The store is generally described as clean and organized, but some customers feel that the layout and stock levels could be improved.

Promotions and Pricing

Customers appreciate the sales and promotions available, but there are complaints about pricing inconsistencies between in-store and online.
  • TO
    Thomas OCallaghan
    Nov 5, 2025
    5.0
    In the past 20 years, I have only had a few people cut my hair. When I found somebody good I stuck with them, as I apparently have hair that is challenging to cut (several cowlicks). The first time Paula Richmond cut my hair it looked great- and after just a few haircuts, she not only minimized the cowlicks, she styled the best haircut I can remember having! It looks awesome when I leave the salon, and grows out evenly and layered until my next appointment (a full month later). Also, I appreciated that she took the time to show me what she was doing, and get my input to make sure I would be pleased with the results. I am very happy to have found my new Stylist! Thank you Paula!
  • LM
    Leo Marinho
    Sep 30, 2025
    5.0
    Mindy at the beauty department was AMAZING, got us checked out quick and helped us saved some money at the same time. What a blessing!! She was so polite and funny as well, will find her next time I am here.
  • CR
    C RRR
    Sep 22, 2025
    2.0
    Very Rude Employees
  • HL
    HOPE LAB
    Aug 26, 2025
    5.0
    Fast, friendly service
  • NM
    Nicholas Mealey
    Aug 1, 2025
    1.0
    That place is a joke my wife placed an order at 2pm. Here it is almost 8:30 pm and they still can’t fill an order for a coffee maker. Than when you call the phone rings for 5 mins and nobody can answer. This place needs to shut down or find new staff. Would never shop here again

Frequently Asked Questions About JCPenney

What are the operating hours for JCPenney in Denton, TX?

JCPenney in Denton is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.

What types of products does JCPenney Denton offer?

JCPenney Denton offers kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.