Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Denton, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
736 reviews
5 stars
378
4 stars
174
3 stars
101
2 stars
24
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others, particularly management, are reported as rude and unprofessional.
Product Availability
Customers frequently noted a lack of stock and variety in the store, particularly for men's dress clothes and children's items.
Checkout Experience
Many reviews highlighted long wait times at checkout due to insufficient staff, with only one register often open, leading to frustration among customers.
Pricing Issues
Customers expressed dissatisfaction with pricing discrepancies between in-store and online, as well as issues with honoring sale prices.
Store Condition
The store is described as clean and organized, but many customers feel it is understocked and in need of a facelift.
- SSShantel Smith2 days ago4.0There aren’t enough registers available at reasonable distances. The staff available was nice, but you have to search for someone to help.
- TOThomas OCallaghanNov 5, 20255.0In the past 20 years, I have only had a few people cut my hair. When I found somebody good I stuck with them, as I apparently have hair that is challenging to cut (several cowlicks). The first time Paula Richmond cut my hair it looked great- and after just a few haircuts, she not only minimized the cowlicks, she styled the best haircut I can remember having! It looks awesome when I leave the salon, and grows out evenly and layered until my next appointment (a full month later). Also, I appreciated that she took the time to show me what she was doing, and get my input to make sure I would be pleased with the results. I am very happy to have found my new Stylist! Thank you Paula!
- LMLeo MarinhoSep 30, 20255.0Mindy at the beauty department was AMAZING, got us checked out quick and helped us saved some money at the same time. What a blessing!! She was so polite and funny as well, will find her next time I am here.
- CECarolyn EllisonSep 22, 20252.0Very Rude Employees
- HLHOPE LABAug 26, 20255.0Fast, friendly service
Frequently Asked Questions About JCPenney
What are the operating hours for JCPenney in Denton, TX?
JCPenney in Denton is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
What types of products does JCPenney Denton offer?
JCPenney Denton offers kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does the Denton JCPenney store offer curbside pickup and free shipping?
Yes, JCPenney Denton provides both free shipping and curbside pickup options for customers.
Which payment methods are accepted at JCPenney Denton?
JCPenney Denton accepts American Express, Check, Discover, MasterCard, and Visa.
Is the Denton JCPenney store wheelchair accessible?
Yes, the JCPenney store in Denton has a wheelchair accessible entrance.
Can I do in-store shopping at JCPenney Denton?
Yes, in-store shopping is available at JCPenney Denton along with curbside pickup.
Where is JCPenney Denton located?
JCPenney Denton is located at 2201 S Interstate 35 E, Ste D, inside the Golden Triangle Mall in Denton, TX 76205.
Are there any nearby beauty salons where I can get a makeover after shopping at JCPenney Denton?
Yes, The Salon by InStyle Denton and Kailey_coonrod_hair are nearby beauty salons where you can get a makeover after your shopping trip to JCPenney.
What other clothing stores are located near the JCPenney in Denton?
Nearby clothing stores include Victoria's Secret, Windsor Fashions, H&M, Buckle, Zumiez, and Aéropostale, offering a variety of styles and fashion accessories.
Are there any entertainment or cultural attractions near JCPenney Denton?
Yes, nearby attractions include the Texas Veterans Hall of Fame museum and Theatre Denton Theatre School, great for visiting before or after shopping at JCPenney.