Business Details
About
Luggage StoreFashion Accessories StoreRIMOWA
Founded in Cologne in 1898, RIMOWA is a global leader in premium luggage. Synonymous with timeless design and superior craftsmanship, RIMOWA creates products at the intersection of innovation, utility and luxury for discerning purposeful travelers. The first to introduce aluminum and polycarbonate suitcases, RIMOWA has always combined heritage and craftsmanship with the rigours of modern technology.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
83 reviews
5 stars
64
4 stars
5
3 stars
3
2 stars1
1 star
10
- MEMayra Espinoza5 days ago1.0Unless you want to feel less than or bother, do not go to this location. I went on Monday to inquire about some new luggage and Angelo was very rude and short in his attitude which was a 180 difference with the service i saw him give the couple he was helping before as they were laughing and having a great time, so i cant assume he was just having a bad day. I asked if there was a possibility of any luggage being available in the Ballerina Pink color and he said no, which i understood. I asked if i could see the luggage in other color and he was reluctant to show me anything. I finally got him to show me the cabin size and asked about the difference between the large check in and the trunk plus and he said 30% with no additional context. When i asked for clarification, he gave attitude and said it was 30% more volume. I asked to see the trunk which he pulled and just stood there offering no assistance. I asked about if there was a waitlist for the pink color since i had heard there was, he didn't say yes or no only 'theres 60 people on that list'. I finally got the hint that he wasnt going to help so i left and went to the Clearfork Location were Armando and his team were amazing and helped me complete my preorder for my pink luggage. Save yourself the time, effort, and humiliation and just go to the Clearfork location instead.
- MGMichael GianniDec 9, 20255.0I had the best experience as a longtime Rimowa luggage owner. I walked in this store at 10am and was greeted by a very kind young lady named Aaron. My luggage had lost a wheel and the closure was out of alignment. Aaron said, leave it with us for 15-20 min, go grab a coffee and we'll have it fixed. I did just that and came back in 20 min to my repaired luggage and no charge. Best customer experience. This is why I continue to buy luggage here. Well done, Aaron! 😃👍🏼
- FLFernando LopezNov 24, 20255.0La atención personalizada es perfecta
- DWDiana WedderburnOct 13, 20255.0Fantastic experience at Rimowa in Dallas! My sales advisors, Angelo and Noe, were absolutely amazing: knowledgeable, attentive, and made the shopping experience effortless and enjoyable. The store itself is sleek and well-organized, and the products are top-notch. Highly recommend stopping by if you’re looking for high-quality luggage and exceptional service!
- MLMark LeyendeckerSep 7, 20255.0SUPER helpful and friendly staff, with a tech on site most days to fix issues on the spot. My Rimowa wine carrier was busted courtesy of American Airlines (big surprise) and they fixed the broken latch in less then 10 minutes at no charge. You cannot find service like that anymore! Highly recommended
Frequently Asked Questions About RIMOWA
What type of products does RIMOWA offer?
RIMOWA offers premium luggage known for timeless design, superior craftsmanship, and innovation, including aluminum and polycarbonate suitcases.
Where is the RIMOWA store located in Dallas?
RIMOWA is located at 8687 North Central Expressway, Dallas, TX 75225, USA.
What are the RIMOWA Dallas store's opening hours?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I contact the RIMOWA Dallas store by phone or email?
You can call the store at +1 214-360-4268 or email store.dallas.np@rimowa.com for inquiries.
Does the RIMOWA store in Dallas accept mobile NFC payments?
Yes, the store accepts mobile NFC payments along with debit cards and Diners Club.
Is the RIMOWA Dallas store wheelchair accessible?
Yes, the store has wheelchair accessible entrance and parking, but not wheelchair accessible seating or restrooms.
Does RIMOWA Dallas offer delivery services?
Yes, RIMOWA Dallas offers delivery services but does not provide same-day delivery or in-store pickup.
Are appointments required to visit RIMOWA Dallas store?
No, appointments are not required to visit the store.
What notable stores are near RIMOWA Dallas that customers might want to visit?
Nearby places include LEGO toy stores perfect for family visits, Ermenegildo Zegna at Neiman Marcus for men's fashion, and Burberry for women's clothing and accessories.
How can the nearby LEGO stores complement my visit to RIMOWA Dallas?
After shopping for premium luggage at RIMOWA, you can visit the nearby LEGO stores for unique toys and hobby supplies, which is great if you are shopping with children or looking for creative gifts.
Can I combine my visit to RIMOWA Dallas with trips to nearby fashion stores?
Yes, you can explore nearby luxury fashion stores like Zegna, Tory Burch, and BALENCIAGA close to RIMOWA, making it convenient to shop for upscale fashion and luggage in one area.