Nordstrom Galleria Dallas

4.4
2501 reviews

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing Store
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Galleria Dallas. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Nordstrom Galleria Dallas
5220 Alpha Rd, Dallas, TX
75240, United States

Hours

Reviews

4.4
2,501 reviews
5 stars
1,705
4 stars
469
3 stars
168
2 stars
52
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for being inattentive or rude.

Product Selection

Customers appreciated the variety and quality of products available, particularly in shoes and designer items.

Store Environment

The store was noted for being clean and well-organized, contributing to a pleasant shopping experience.

Staff Attitude

There were reports of unprofessional behavior from some staff members, leading to negative shopping experiences.

Alterations Issues

Several customers expressed dissatisfaction with the alterations department, citing mistakes and poor service.
  • MM
    Ms. MNO
    Nov 17, 2025
    1.0
    BUYERS BEWARE!!!!!I have been a customer of Nordstrom’s for over 30 years. I will no longer go to Nordstrom‘s or purchase anything from the store or online. Noticed lately items they are selling are not the quality expected and when you try to return the merchandise WITH tags if they no longer sale that particular brand, (not my problem as a customer),they will not accept as a return. This is not stated in their policy. Nordstrom Galleria Dallas!!!!! Do yourself a favor shop elsewhere as the quality of their goods over the last few years has gone down tremendously pretty much trash with inflated pricing .
  • BB
    Baxter Berle
    Nov 12, 2025
    1.0
    Not sure of her name, but this middle aged woman, assuming a manager, denied me balloons when I asked politely today, and another time several months ago, accused me of stealing them all when nobody else was around . I have special needs and love balloons more than most. I’m very sad. Please address this matter with your team. -Bax
  • SR
    Syann Rojo
    Nov 8, 2025
    5.0
    We wanted to take a moment to share the wonderful customer service experience we had with Marty in the men’s department. During a previous visit, my husband was looking for a suit, but his size wasn’t available in store. Marty assisted us at that time and was incredibly kind and helpful. When we returned today in search of a button-up shirt and pants, another associate called for additional help—and to our pleasant surprise, it was Marty again. He immediately recognized us and went above and beyond to help my husband find exactly what he needed. Marty selected several great options, all of which fit perfectly and looked fantastic. He also informed us that the store offers on-site hemming services, which we hadn’t known about and really appreciated. Our shopping experience was truly enjoyable thanks to Marty’s professionalism, attention to detail, and genuine care for his customers. We’re very grateful for his help and will definitely be asking for him the next time we visit.
  • CD
    Chav Damon
    Nov 1, 2025
    5.0
    Mohamed aka Jay is an awesome salesperson! Very stylish and extremely helpful.
  • DV
    Dana V.
    Oct 18, 2025
    2.0
    Salespeople do not even look up from their phones to offer help. Disappointing experience

Frequently Asked Questions About Nordstrom Galleria Dallas

What types of products can I find at Nordstrom Galleria Dallas?

Nordstrom Galleria Dallas offers a wide range of products including men's, women's, and children's clothing, home décor, and top-brand beauty products.

Does Nordstrom Galleria Dallas offer curbside pickup service?

Yes, Nordstrom Galleria Dallas provides curbside pickup service for your convenience.