Kate Spade

Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase. Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details. For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.

For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include: <br/> • Style number (can be found on the white tag inside the product)<br/> • Photos of the item clearly showing the problem<br/> • A copy of the proof of purchase (original receipt, gift receipt, or online order number)

• When can I pick up my purchase?<br/> You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/> • What information do I need to pick up my order?<br/> A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/> • Where do I go when I arrive ?<br/> Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/> • How long will the store hold my order for?<br/> You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/> • I can't pickup my order right away. Can I request an extension?<br/> Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/> • How can I cancel or return my order?<br/> If you would like to cancel or return your order, please refer to our return policy.

You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.

Kate Spade offers purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more, focusing on joy and modern sophistication.

The store is open Monday 10:00–21:00, Tuesday to Wednesday 10:00–20:00, Thursday to Saturday 10:00–21:00, Sunday 11:00–19:00. Note holiday hours vary, including closures on 2025-11-27 and 2025-12-25.

Yes, items purchased on Katespade.com can be returned or exchanged at this specialty shop, excluding airport and department stores.

Yes, exchanges can be made free of charge within 30 days at any Kate Spade specialty shop. Some items may also be exchanged online.

Full price items still in stock are eligible for a one-time price adjustment within 7 days if marked down. Final sale or discounted items are not eligible.

You will receive an email when your order is ready, usually within three hours. Bring your order confirmation and valid ID to the store; staff will assist you at the checkout counter. Orders are held for 48 hours, with extension requests possible.

They accept American Express, Cash, Discover, Klarna, Mastercard, PayPal, and Visa.

Yes, you can use Klarna via Apple Pay or Google Pay for contactless payments at stores that accept these methods.

Nearby stores include Pandora NorthPark Center for jewelry, J.Crew and Urban Outfitters for fashion accessories and clothing, and BALENCIAGA and Tory Burch for women's clothing and shoes.

Yes, nearby dining includes Hibachi-San, Panda Express, Chipotle Mexican Grill, Which Wich, Tin Star Taco Bar, and La La Land Kind Cafe for a variety of cuisines and beverages.

Nearby beauty and cosmetic stores include Lip Lab by Bite, M.A.C. Cosmetics, BYREDO Dallas NorthPark, and Byredo.