Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Store manage Bo is unaccommodating about defective items being returned for store credit outside of 30 day return window. Denim stretches out about 2 sizes (verified by the store associates themselves at this location and the JCrew Factory at Grapevine Mills) - I anticipated some of a stretch, and bought a size down my usual, and the level the jeans stretched out in month and a half I wore them is ridiculous. Will not wear or use the other pairs, that will definitely also stretch as it's the same denim. The North Park JCrew Retail store alternatively was happy to accept the items for store credit outside of the 30 day return window, but apologized they could not help me as the Factory store has separate policies. Bo - I will contact your corporate store about the defective items and terrible customer service mindset and also dispute this with my credit card company.
TY
Tramaine Young
Oct 11, 2018
5.0
Customer service by Tracy and Susan was second to none. I highly recommend this location.
What types of clothing and accessories does J.Crew Factory at Park Lane offer?
J.Crew Factory at Park Lane offers colorful clothing and accessories for women, men, and children, including women's swim, men's suiting, kids' Crewcuts, flagship denim, and fashion accessories.
What are the regular store hours for J.Crew Factory at Park Lane?
The store is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does J.Crew Factory at Park Lane provide in-store pickup service?
Yes, J.Crew Factory offers in-store pickup for online orders at their Park Lane location.
What payment methods are accepted at J.Crew Factory in Dallas?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the J.Crew Factory store at Park Lane wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I schedule a private shopping appointment at J.Crew Factory Park Lane?
Yes, private shopping appointments are available by calling the store to schedule.
What is the contact email and phone number for J.Crew Factory at 8020 Park Lane?
You can reach the store via email at store.173@jcrew.com or by phone at +1 469-232-4563.
Which nearby coffee shop can I visit before or after shopping at J.Crew Factory?
Starbucks is located nearby and is a great place to enjoy coffee before or after your shopping trip at J.Crew Factory.
Where can I find eyewear or an optometrist close to J.Crew Factory at Park Lane?
Visionworks and Switalski Eye Care, both eyewear and optician services, are close to J.Crew Factory, helpful if you want to combine shopping with eye care needs.
Are there dining options near J.Crew Factory at Park Lane for a meal or casual bite?
Yes, nearby dining options include Chipotle Mexican Grill for Tex-Mex, Zoës Kitchen for Mediterranean cuisine, Crisp Salad Company for salads, and I Love Juice Bar for smoothies and vegetarian options.