DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Customers appreciate the wide variety of shoes available, including options for different occasions and styles.
Customer Service
Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others have been reported as unhelpful or rude.
Store Cleanliness
The store is generally noted as clean and organized, although some reviews mention areas that need improvement.
Online Order Issues
Several customers experienced problems with online orders, including receiving incorrect items or sizes.
Pricing and Sales
Many customers are satisfied with the pricing and frequent sales, making it a popular shopping destination.
BJ
Brian J
Jan 3, 2026
5.0
I really like shopping at DSW. They have a big selection of shoes and it’s easy to find something I like, whether it’s sneakers, boots, or dress shoes. The prices are decent and there’s usually a sale or rewards deal going on. The store is organized, the staff is friendly, and returns are super easy. Definitely a solid place to shop for shoes.
RG
Raymundoo Gomez
Jan 3, 2026
1.0
Eww
DL
Delia Looez
Dec 6, 2025
5.0
Today I had to go to DSW to exchange some shoes and the sales associates were so nice helpful patient so very much appreciated. Thank you.
AA
Annie
Nov 26, 2025
1.0
I didn’t have the best experience at this location. The manager Justin was not very helpful. I would have had a better chance at the Frisco location.
MD
may do
Nov 18, 2025
1.0
Felt very uncomfortable. I was browsing in the store looking for some flats or boots. There was a gentlemen with shaggy hair he kept following me around but not the other shoppers around me. I went downstairs and another gentlemen was watching me in the women’s clearance section. When I didn’t find anything I headed towards the escalator when I saw the first Hispanic guy coming down the escalator I’m assuming was looking for me. I was wanting to buy a pair of shoes but not after that encounter. And by the looks at another review I’m not alone.
Frequently Asked Questions About DSW Designer Shoe Warehouse
Where is DSW Designer Shoe Warehouse located?
DSW Designer Shoe Warehouse is located at 8160 Park Lane, Suite 130, Dallas, TX 75231, inside The Shops at Park Lane.
What are the store hours for DSW Designer Shoe Warehouse?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup?
Yes, DSW offers in-store pickup services but does not offer delivery.
What types of products can I find at DSW Designer Shoe Warehouse?
You can find shoes, boots, handbags, and jewelry from various designer brands.
What payment options are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Does DSW Designer Shoe Warehouse offer any special programs or rewards?
Yes, DSW offers a free Rewards program called DSW Rewards, which provides certificates, offers, and other perks for members.
What services does DSW Designer Shoe Warehouse provide?
DSW provides in-store pick-up, shoe donation, and shoe repair services.
What nearby entertainment options are available around DSW Designer Shoe Warehouse?
Nearby you can enjoy entertainment such as bowling and dining at Bowl & Barrel or try an escape experience at Project Panic Escape Rooms.
Are there beauty and spa services near DSW Designer Shoe Warehouse?
Yes, nearby beauty and spa services include Benefit Brow Bar at Ulta, Benefit Cosmetics BrowBar, Charlotte Tilbury, Ulta Beauty, and Hair Fairies, Inc.
What nearby amenities can help customers get to DSW Designer Shoe Warehouse?
The Shops at Park Lane shopping center surrounds DSW, and nearby services like AAA and AAA Texas can assist with travel and driving needs.