Christian Louboutin Nordstrom Dallas Men

Reviews

• SR

  Shirley Rivera

  Oct 16, 2024
  5.0
  Excelente servicio al cliente.
• HW

  Heather Wood

  Sep 22, 2024
  5.0
  Fabulous customer service. Loved every moment of this song experience.
• JJ

  jamal jacobs

  Nov 26, 2023
  5.0
  Amazing customer service.I was buying my first pair of these shoes, and they treated me nice, They waited patiently with me. No one had a attitude with me.
• KR

  Kertisa Robinson

  Dec 15, 2022
  1.0
  Be careful ordering items from this location they will fight over commission and mess your order up completely. I ordered a pair of boot and handbag to be delivered from this location and after I left the store the employees exchanged my order so that they got credit. By doing so it made the item appear to be returned, not exchanged. When I received my order it was packages poorly and and UPS mishandled it even worse. (At that time I didn't think much about it). I opened the box and only saw the boots. I reached out to Nordstrom Credit department a few days later once I noticed the charge was still on my card. After a few weeks I finally heard back and they told me to call the customer service department. I reached out to them and after a few weeks I got a letter saying the items had be exchanged in store with no tracking info, so it appeared I left the store that day with the item. I called the CL department of Nordstorm several times and was never given the call backs that I was promised. After several attempts i went into the store and was promised a call back by management, but again never got it. I went to Javier on three separate occasions and on the third visit a manager was there and pulled the UPS info which stated both items were shipped due to weight. At that time is when I thought back to the poorly shipped box that barely had tape closing it. The Area Manager called today ad said they will not be helping me and that I can not file a claim that they do to keep track, but when I sent her the information and asked for them to start it she has yet to reply. BOTTOM LINE EVERYONE GOT WHAT THEY WANTED BUT ME AND NOW I AM PAYING FOR IT AFTER NORDSTORM GOT PAID, BOTH STORE ASSOCIATES, IT HELPED THE STORE & AREA MANAGER HIT QUOTE AND I HAVE A BILL WITH NO PURSE

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